Patients are now required to contact hospitals directly to arrange their own transport bookings. However, if you have health conditions that may restrict your ability to do this, such as dementia or learning difficulties. Please inform us, as support is available.

To access transport services, you will need to register with the hospital and complete a health assessment to determine eligibility. This is a one-time process; once approved, future bookings can be made smoothly without further assessments.

If you are not eligible for hospital transport, we can provide information and signpost you to alternative options, including local transport schemes and the Healthcare Travel Cost Scheme.

Hospital Information
Royal Free London
Contact number 0333 240 4909
Covers transport for the following: Royal free, Barnet, Whittington, Chase Fam, North Mid, Moorfield
More Information: www.royalfree.nhs.uk/patients-and-visitors/your-hospital-visit/patient-transport

Barts Health
Contact number: 0207 767 3344
Covers transport for the following: Whipps Cross, Royal Free, Bartholomew, Mile End, Queens, King George, Newham and other local community hospitals/centre.
More information: www.bartshealth.nhs.uk/transport/