PLEASE NOTE:

E-Consult/Telephone Consultations

In response to patient feedback; patients can now book their telephone consultations appointments via E-Consult. When requesting telephone consultation, please completed an E-Consult then your name and your details will be added to the doctors telephone call list.

Consult online

 

Patients can book their telephone appointments by phone (0208 430 7020).

Click the link below:

https://patient.emisaccess.co.uk/account/login

When we are closed PLEASE DIAL 111. Calling 111 is free from both landlines and mobiles.

You may see any doctor at the practice regardless of which one you are registered with. All surgeries are by appointment only.

 

Emergencies

If you are confronted by a serious problem such as severe chest pain or severe bleeding call an ambulance (tel: 999) before calling the surgery.

Text Messaging

We will send appointment reminders, invites and other practice related information via text. If you do not want to receive text messages from the practice please inform the reception.

New Data Protection Regulations from May 2018 (GDPR)

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

If you would like to opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.

Up to date Contact details

Please ensure that we have your current contact details.

This is extremely important so that we are able to contact you in cases of emergency, provide you with appointment reminders and keep you updated with health promotion news.

Please update your contact details by informing Reception or via email WFCCG.ChurchillMedicalCentre@nhs.net

Cancellations

If you cannot keep an appointment, please inform us as soon as possible as this will assist us in managing our appointments appropriately.

Home Visits

If you are requesting a home visit please try to telephone before 10.00am and leave a contact telephone number, as the doctor will normally wish to speak to you before accepting a home visit request.

These visits are for those who are housebound or far too ill to come to the surgery.

Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.

 

 

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