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Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
| Month / Year | Very good | Good | Neither good nor poor | Poor | Very Poor | Don't Know |
|---|---|---|---|---|---|---|
| Jan 2024 | 119 | 18 | 1 | 1 | 2 | 1 |
| Feb 2024 | 139 | 27 | 2 | 2 | 5 | 1 |
| Mar 2024 | 103 | 17 | 2 | 3 | 3 | 2 |
| Apr 2024 | 121 | 14 | 5 | 3 | 7 | 3 |
| May 2024 | 112 | 16 | 5 | 5 | 4 | 0 |
| Jun 2024 | 135 | 22 | 4 | 5 | 6 | 0 |
| Jul 2024 | 111 | 16 | 2 | 4 | 2 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Patient feedback
We asked the question:
Why did you choose that response?
Dr khan is caring kind and listen
Posted on: 24/07/2024
Best Doctor i met since .
Thank you
Posted on: 24/07/2024
I was well listened to, examined and treated with care and compassion.
Posted on: 23/07/2024
Everything was done perfectly. All very professionally!
Posted on: 23/07/2024
If I was a robot I would not need medical attention but mechanical attention
Posted on: 23/07/2024
Because It was normal.
Posted on: 23/07/2024
The doctor was direct supportive and honest
Posted on: 23/07/2024
Very friendly helpful way of the staff
Posted on: 21/07/2024
Appointment was good but I'm still waiting on the followup
Posted on: 21/07/2024
Amazing lady!
Posted on: 20/07/2024
The appointment went well and smooth. The nurse was spot on and she gave me all the informations I needed.
Posted on: 20/07/2024
Because the nurse was very nice and very helpful she took her time to explain everything.
Posted on: 20/07/2024
The doctor was very helpful
Posted on: 20/07/2024
Maria the nurse was lovely . Very kind professional
Posted on: 20/07/2024
No waiting time. Friendly informed nurse.
Posted on: 20/07/2024
After waiting on the phone for an hour, she said "we don't have any space for appointments “without listening at all.This was really frustrating and unexpected behaviour.
Posted on: 19/07/2024
I have received a fast response by the reception and also pretty quickly booking an appointment
Posted on: 19/07/2024
The staff is very friendly, and also highly skilled. I was completely impressed with their professionalism. Efficiency and punctuality are hallmarks of their service.
Posted on: 19/07/2024
Very friendly,helpful and professional staff.
Thank you!
Posted on: 19/07/2024
Extremely friendly staff!
Posted on: 18/07/2024
The doctor was very attentive and caring, listened and provided professional advice appropriate to my problem.
Posted on: 18/07/2024
Seen on time, clean and efficient.
Posted on: 18/07/2024
Very thorough professional examination. Attention in great detail shown.
Posted on: 18/07/2024
No issues
Posted on: 18/07/2024
It’s a good service and friendly
Posted on: 16/07/2024
GP was friendly and helpful.
Its unfortunate that he will be moved somewhere else soon and there are no permanent GPs
Posted on: 16/07/2024
Very good and quick and easy thank you
Posted on: 16/07/2024
Great service,
Thank you!
Posted on: 16/07/2024
My consultation and examination was very thorough the GP was very helpful and listened to my problens
Posted on: 16/07/2024
My problem was a suspected leg ulcer. I was seen on the day I requested an appointment, and was very competently treated by a senior professional nurse.
Posted on: 16/07/2024
I am very happy with ansawer
Posted on: 16/07/2024
Helpful information understanding nurse and last week I saw an excellent doctor
Posted on: 16/07/2024
Service from this practice is always poor
Posted on: 14/07/2024
I wanted to see the GP about what Occupational Therapy help can be given to my wife who is stage 4 Parkinson and has just been awarded an enhanced PIP for living and movement. This was explained to the receptionist when arranging the appointment. The GP did not know about any help that the NHS via the GP could provide and would have to pass our questions to someone else with occupational therapy experience to assist. This appointment was a waste of time for the GP and ourselves.
Posted on: 14/07/2024
Seen as soon as i arrived (early), good information and advise. Very happy with all aspects of the appointment.
Posted on: 13/07/2024
Dr Singer spent time & patience talking to me & explaining my medication & a letter to me I had received from the hospital
Posted on: 13/07/2024
My appointment started on time, the surgery was clean and the reception staff were very quick to help and friendly.
The nurse I spoke with was so kind and patient. She gave me some resources to help with my concerns. She took her time and created a space where I felt comfortable and heard. I'm horrible with names, but she deserves the accolades.
Posted on: 13/07/2024
I was gien time to explain why I was attending my appointment and was gien very good advice by the Doctor.
Posted on: 12/07/2024
Nurse Deirdre was very helpful and kind
Posted on: 12/07/2024
Saw Nurse John and as usual he was very professional explained procesz, smiled a lot, engaged in convesation - introduced student nurse, asked for permission for her to.be present.
Posted on: 12/07/2024
Was very clear with conversation and could talk openly with them. Very helpful.
Posted on: 12/07/2024
The nurse took her time explained everything she was doing
Explained everything well
Gentle
Posted on: 12/07/2024
The doctor is very good
Posted on: 12/07/2024
The doctor appeared attentive and interested, not absorbed with typing.
Posted on: 12/07/2024
…it was in fact excellent. I felt at ease with Sarah. Sarah was professional, and I felt as if I was acting talking to a friend.
Posted on: 11/07/2024
Really friendly service
Posted on: 11/07/2024
Seen on time, staff was polite
Posted on: 11/07/2024
I was seen quickly and the nurse was friendly, very professional and polite
Posted on: 11/07/2024
Because is good service
Posted on: 11/07/2024
Very friendly and prompt
Posted on: 11/07/2024
I have no problem when i see the nurses at ching way their are so professional friendly and nice people am well look after and the do their job as their should do all the staff at chingway medical centre are the friendlies people i've ever met
Posted on: 10/07/2024
Interactive and caring with clear explanative reasoning
Posted on: 10/07/2024
Really great - the doctor took plenty of time to understand my concerns and offer appropriate advice. It's the most listened to I've felt in a long time, having recently joined the surgery from another practice.
Posted on: 10/07/2024
Easy to book appointment, quick check in and doctor was very friendly and informative .
Posted on: 10/07/2024
Dr was Very helpful & Informative
Posted on: 10/07/2024
Friendly and put me at ease
Posted on: 10/07/2024
The atmosphere was so welcoming.
The doctor is a very good listener and very competent.
Posted on: 10/07/2024
Because before was really slowly and not good
Posted on: 10/07/2024
Short waiting time
Professional GP
Took time to listen to my concerns
Posted on: 10/07/2024
I don’t know
Posted on: 09/07/2024
The staff, from reception to assistant to surgeon were absolutely brilliant in attitude and professionalism, nothing bad to say about the whole experience, superb all round, literally painless.
Posted on: 09/07/2024
Dr was good throughout the appointment and asked all the right questions and answered any questions I had well.
Posted on: 09/07/2024
Dr Sarah was thorough in her assessment. She was assertive and determined to seek for the underlining problem
Posted on: 07/07/2024
I the experience was so robotic,
Just another person on the conveyor belt.
Posted on: 07/07/2024
because the nurse was lovely and didnt rush and was very polite
Posted on: 07/07/2024
Dr Kelly, is amazing, she really listens to what you say and doesn’t rush you, a wonderful doctor
Posted on: 06/07/2024
The nurse very attentive and helpful
Posted on: 06/07/2024
Because it was good
Posted on: 06/07/2024
Nurse very nice and welcoming.
Posted on: 06/07/2024
I was very happy with the results
Posted on: 06/07/2024
Because he was to the point and informative
Posted on: 06/07/2024
My annual checkup (mot) was carried out in
a pleasant and professional manner.
Posted on: 05/07/2024
Did not feel like I was listened too
Posted on: 05/07/2024
Professional treatment made to fill important
Posted on: 05/07/2024
Good service thanks
Posted on: 05/07/2024
Happy with the service
Posted on: 05/07/2024
The reception was very friendly and helpful which I needed after my appointment
Posted on: 05/07/2024
Nurse was polite, friendly and gave us all the information we needed on our travel vaccinations.
I am particularly scared of needles but the procedure was made very quick and painless!
Posted on: 05/07/2024
Because that is the simple truth. The nurse was friendly and professional.
Posted on: 05/07/2024
I have been blessed with being assigned to Dr Schofield. He has been very supportive of my circumstances and health. He listens to me and makes me feel assured that I’m in good hands. Thank you.
Anil Solanki
Posted on: 04/07/2024
All questions answered and requests approved.
Posted on: 04/07/2024
Doctor gave me time and listened.
Posted on: 04/07/2024
Waited 30 mins past my appointment and the young lady Dr didn’t have an answer for anything and seemed very unsure , she wasn’t at ease at all , maybe a bad day .
Posted on: 04/07/2024
Good service
Posted on: 04/07/2024
The doctor listened, examined, reviewed the reports, and explained the treatment plan. Thank you very much.
Posted on: 04/07/2024
Nurse Berni put my mind at ease and was able to answer all my questions thoroughly.. sometimes adding her own life experience which felt like a personal touch.
Posted on: 04/07/2024
I like my doctor very much, she's competent and efficient !
I spoke with her regarding my concerns, she listened, then physically checked one of my issues and advised on the other and provided me with the relevant paper work.
She was empathetic and light hearted throughout. I felt so much better having a diagnosis for my first issue and an action plan for my second issue. My experience once again was very pleasant ,quick, efficient and reassuring.
.
Posted on: 04/07/2024
There was a student present but this was with my consent. I was given appropriate checks. The Nurse explained what concerns there were and possible solutions. She also followed up by sending me information re support that I would be able to access socially.
Posted on: 03/07/2024
Very friendly and made you feel welcome.
Posted on: 03/07/2024
As always Deirdre is amazing she always make me feel
Comfortable and administered my injections with minimal pain, she’s so caring, kind, supportive and very gentle
Posted on: 03/07/2024
Made to feel comfortable and friendly staff
Posted on: 03/07/2024
GP listening, read notes so knew the situation even though she had not dealt with this issue before, was kind and helpful
Posted on: 03/07/2024
Very lovely nurse, helpful and understanding
Posted on: 03/07/2024
She was very good because I asked her some question land she answered to me with good manners.
Posted on: 03/07/2024
The nurse was very polite and helpful
Posted on: 03/07/2024
because the nurse was lovely
Posted on: 03/07/2024
All questions were answered and everything was done that was needed and helpful
Posted on: 02/07/2024
I was thoroughly checked and all the necessary test were done. I have had few symptoms and issues which was dealt in a very professional way. Sent me for X-rays and blood test which was due. Very happy with the service given by Dr. Hasson.
Can’t fault it. Have had good service by the doctors that have seen me in the past too.
Posted on: 01/07/2024
Because we was seen on time.
Posted on: 29/06/2024
Attention given , care and amazing attitude
Posted on: 29/06/2024
It was the most relaxing helpful and informative consultation I have had, she made me feel very comfortable which helped my results.
Posted on: 29/06/2024
Because the nurse is very good.
Posted on: 29/06/2024
Nice polite lady
Posted on: 29/06/2024
The communication was immediately prompt, accurate and helpful. During the GP visit I was treated respectfully by all staff members and the whole experience was efficient, informative and stress free.
Posted on: 29/06/2024
Because I was seen on time by a very helpful and competent member of your team
Posted on: 28/06/2024
I had my first cervical screening with nurse Maria.
Maria made me feel at ease, explaining each step to me.
Posted on: 28/06/2024
Efficient and friendly people
Posted on: 28/06/2024
Very help full
Posted on: 28/06/2024
Always professional
Posted on: 28/06/2024
I had a pleasant reception and comfortable patient care. Very pleased.
Posted on: 28/06/2024
The 2 nurses were very friendly and didnt rush or dismiss any questions, queries we had. She thouroughly checked the patient and explained all things clearly.
Posted on: 28/06/2024
Very kind health workers
Posted on: 28/06/2024
I was seen on time and very friendly staff
Posted on: 28/06/2024
Lucinda was very knowledgeable and listened to me giving good advice.A nice person to talk to and didn’t rush me .
Posted on: 28/06/2024
Prompt, friendly and efficient
Posted on: 27/06/2024
Doctor has been very friendly and informative.
Posted on: 27/06/2024
too much supportive and friendly environment and careful with patient concerning issues.
Posted on: 27/06/2024
Although I had to wait for 15mins Maria was very apologetic and I had allowed for waiting time. She was c wry cheerful and remembered me from our last appointment.
Posted on: 27/06/2024
The appointment was on time, and the nurse was very pleasant and very good at her job. I would have no worry if I had to see her again.
Posted on: 27/06/2024
Doctor an staff is very helpful
Posted on: 27/06/2024
Dr Seehra was very good . He listened and he examined me and was clearly very knowledgable in the knee area ( I’m recovering from knee surgery ).
I felt well looked after and he made me feel very comfortable with discussing my issues . Dr Seehra was outstanding
Posted on: 27/06/2024
Very efficient and friendly nurse made the whole experience very easy.
Posted on: 27/06/2024
Dr Kelly was very attentive and listened to our concerns and has put plans in place to help Mum
Posted on: 26/06/2024
The nurse was very professional she did my diabetic check thoroughly.
Posted on: 26/06/2024
Because they are friendly and explain everything well when you have questions to ask.
Posted on: 26/06/2024
Doctor tailor is so nice n very helpful
Posted on: 26/06/2024
The nurse really put ne at ease having my smear test.
Posted on: 25/06/2024
Because I had to wait half a hour past my appointment time and it could have been longer had it not been for another doctor noticing me waiting. As soon as he reminded my doctor I was waiting I was called in to see her
Posted on: 25/06/2024
The doctor was vey informative, understanding and polite in his diagnosis and treatment.
Posted on: 25/06/2024
Nurse John was very friendly, helpful and understanding.
Posted on: 25/06/2024
Because the doctor explain very well the things.
Posted on: 25/06/2024
Online booking is a joke, not working, you cant book anything. Telephone bookings takes 1-2 hours to be answered.
Posted on: 25/06/2024
Cause she was very helpful and polite
Posted on: 23/06/2024
I have seen a realy nice Doctor and Nurse . I feel happy
They will continued to monitoring
Posted on: 23/06/2024
Clear advice, and quick issue of prescription.
Posted on: 22/06/2024
Dr was very helpful and tried her best to help me. Thank you
Posted on: 22/06/2024
The nurse and the doctor was nice and polite
Posted on: 22/06/2024
As always very helpful and informative and as usual very professional
Posted on: 22/06/2024
Because the service was very good
Posted on: 22/06/2024
Doctor took time and explained to my daughter what they were going to do and how they were going to try and resolve the situation
Posted on: 22/06/2024
I had very good carer from the doctor
Posted on: 21/06/2024
Sharon was great. I was seen on time and Sharon was very kind and efficient.
Posted on: 20/06/2024
Always room for improvement.
Posted on: 20/06/2024
Chrltte was friendly and professional. But reception wa confused. I booked im at Reception at 1015.. Want seen until 11am. I was told I wasn't booked in?
Posted on: 20/06/2024
Churchill medical centre always gives excellent service and advice
Posted on: 20/06/2024
I was satisfied that the dr all what he could
Posted on: 19/06/2024
Always a pleasure to see Dr Singer.
Posted on: 19/06/2024
The Nurse was attentive welcoming warmth conversation and explaining what i needed to done with the vaccines.
Posted on: 19/06/2024
Because the appointment time was the same time I saw the very nice nurse
Posted on: 19/06/2024
Friendly patient care and on time.
Posted on: 19/06/2024
I was seen on time the nurse was very friendly and great x everyone is great at the medical centre.
Posted on: 19/06/2024
Because I was treated with very good care
Posted on: 19/06/2024
Had seen the doctor but he wasn’t sure without getting a second opinion so awaiting a phone call for two days later as to see where we go from here other then that he was professional
Posted on: 18/06/2024
Pleased with the procedure. And care given
Posted on: 18/06/2024
It was a quick in and out for shingles jab.
Posted on: 18/06/2024
Spent time explaining my questions with patience
Posted on: 18/06/2024
Doctor was very helpful
Posted on: 16/06/2024
I was given time to discuss my concerns. Dr Alexsheeva was very kind and supportive.
Posted on: 16/06/2024
Pleasant efficient service
Posted on: 15/06/2024
The staff are alway very good
Posted on: 15/06/2024
As face to face consultation isn’t applicable and only telephone consultation are available at this present time, I found the GP most helpful in answering all the questions I needed to know, especially on my medical condition. I found that she was very friendly and concerned whilst speaking to me.
Posted on: 15/06/2024
The doctor i saw was very kind and explained everything to my satisfaction.
Posted on: 15/06/2024
Explained everything clearly
Posted on: 15/06/2024
I am 51 years old and so far I have seen the most excellent GP and doctors. They genuinely care about your health, listen to you, and conduct the necessary examinations, then refer you to other places for further treatment. In a word, an excellent GP.
Posted on: 14/06/2024
The nurse was very helpful and lovely ❤️
Posted on: 14/06/2024
Didn’t wait long and nurse who took my blood was very nice
Posted on: 14/06/2024
Fast efficient service.
Posted on: 14/06/2024
I was sent a reminder to get vaccinated and found booking an appointment easy. My appointment was pretty much on time The visit was pleasant and the vaccine given well
Posted on: 14/06/2024
This was not Face to face but a telephone appointment that I had no previous knowledge of until the “Reminder” came, not specifying whether it was a long term condition review or a medication review. I happened to be abroad on holiday but as there was no option to re-arrange only to cancel I sat in waiting for the call. The reason I chose good is because the person I spoke to was very pleasant and helpful.
Posted on: 14/06/2024
I really like the way you treat me
Posted on: 14/06/2024
I waited approximately 40 minutes to be seen. When I was finally seen, I felt the appointment was rushed (probably because the doctor was running late!). I come out feeling that the issues I had raised had not been properly addressed.
Posted on: 13/06/2024
I saw dr Taylor. She was very thorough, very helpful, and took the time listening to my medical needs.
Posted on: 13/06/2024
Staff and specially doctors r so kind cooperative and kind i m so happy
Posted on: 13/06/2024
The nurse was very thorough and informed me that she would ask the practice pharmacist to contact me.
Posted on: 13/06/2024
Good because I saw a very nice Dr, at Chingway but he referred me to wtong department in the hospital .The hospital doctor at Whipps Cross rang me to tell me ,I was referred to wrong department, he wanted pictures of the growths .I sent them via phone to him he then explained I needed to see a NHS chiropodist as I needed two seed corns growths⁰ cut out.I walk on them and they have become extremely painful.Whipps have sent our Dr at Chingway and myself a copy of the letter.
Posted on: 13/06/2024
The nurse I saw was friendly and listened to my concerns about having a blood test which I knew I was due and checked back through my records and gave me the appropriate forms
Posted on: 12/06/2024
I have had no problems with the doctor surgery.
Posted on: 12/06/2024
Deirdre was very friendly and made sure I was at ease throughout
Posted on: 12/06/2024
The doctor was very thorough and dealt with my issue in a kind and friendly manner.
Posted on: 12/06/2024
The doctor was patient to listen and helped me
Posted on: 12/06/2024
Nurse is thorough and explains well, good advice and supportive.
Very calm nature and puts you at ease very well.
Posted on: 12/06/2024
Because it reflects the service I received.
Posted on: 11/06/2024
Because it’s the truth it was very good!!!!
Posted on: 11/06/2024
Great experience. Had the procedure explained to me fully. Really lovely doc and nurse.
Posted on: 11/06/2024
Quick professional and very happy
Posted on: 11/06/2024
Very thorough consultation with GP who was very kind and listened really well .
Friendly helpful reception staff ; very helpful when I needed to change my appointment
Posted on: 11/06/2024
Very good doctor
Posted on: 11/06/2024
They was very helpful
Posted on: 11/06/2024
Because it was. Seen on time and all questions answered.
Posted on: 08/06/2024
Excellent communication with the practitioner.
Posted on: 08/06/2024
Everything and everyone were friendly and efficient.
Posted on: 08/06/2024
Because I was in a lot of anguish and wanting to speak to Dr Schofield about my pain
I got accused of using foul language which I would never do and I did not abuse anyone
Posted on: 08/06/2024
I was treated very badly
Posted on: 08/06/2024
I was treated with care and respect.
Posted on: 08/06/2024
Satisfactory
Posted on: 08/06/2024
Very good
Posted on: 08/06/2024
I was seen on time, the procedure was painlessly completed and the date of the next treatment was arranged.
Posted on: 08/06/2024
Appointment was on time which is great, nurse was really lovely, she helped put me at ease
Posted on: 07/06/2024
Because the service was prompt and the doctor was thorough
Posted on: 07/06/2024
The doctor made an excellent examination and offered a nurse help if I needed it.
Posted on: 07/06/2024
Very pleased with the appointment
Posted on: 07/06/2024
I had face to face appointment with Dr. Sara
H Hassan. She is the best. Thanks a lot Sara.
Posted on: 07/06/2024
The doctor was very thorough with her examination , pass and present issues, very polite , sympathetic to the fact that I am visually impaired.
A very good experience
Posted on: 07/06/2024
I choose this response because I had to wait a week ,because I could have a face to face appointment.
Posted on: 07/06/2024
Excellent professional service consultation
Posted on: 07/06/2024
Reception staff pleasant, seen by nice friendly nurse earlier than appointment, blood taken efficiently
Posted on: 07/06/2024
VERY NICE DOCTOR & Nurse
Posted on: 07/06/2024
My appointment was very thorough very pleased
Posted on: 06/06/2024
Dr Taylor came dowstairs as im in a wheelchair and lift is still out of use.
She listened to me, checked me out, explained what she was going to give.
Then said to carry on with what I had been doing, as well as the meds that she was giving me. Thank you so much
Posted on: 06/06/2024
I was satisfied the service provided the staff were pleasant and friendly
Posted on: 06/06/2024
Nurse practitioner is very bad.
Rushes you doesn't even let you put babies clothes back on.
Does not wash hands properly after sneezing aswell.
Let's down surgery big time.
Needs more manors and not try to book 2 patients in 1 slot.
Posted on: 05/06/2024
Friendly professionals understanding. Brilliant Doctor
Posted on: 05/06/2024
My doctor took time to listen to me and was very thorough with my problem
Posted on: 05/06/2024
N/A
Posted on: 05/06/2024
Didn’t need to wait long
Posted on: 05/06/2024
The doctor was attentive and very clear with the information that he was providing to me and followed up swiftly with the information promised.
Posted on: 05/06/2024
GO listened and ask me what I felt. Also gave me some suggestions
Posted on: 05/06/2024
Dr Vinay verg patiently listened to me and explained thd process of treatment. Overall very good
Posted on: 04/06/2024
I
Was seen on time and attended to
Posted on: 04/06/2024
Good care and professionalism
Posted on: 04/06/2024
My daughter attended her appointment to be informed that they did not have the relevant vaccination in stock. Very frustrating especially to have taken her out of school early and booking the appointment 1 month in advance. Why I couldn’t be told this in advance or the product not ordered in I do not understand! Very disappointed and awaiting a new date to be scheduled.
Posted on: 04/06/2024
Because I was seen promptly by the doctor, and she listened to my issues and dealt with them promptly and with empathy
However making an appointment to see a GP us as tortuous as ever - waiting on the phone for an hour and a half, only to be told all appointments had gone, is a waste of everybody’s time and resources. I made a “routine appointment “ and waited over two weeks
Posted on: 04/06/2024
I didn’t receive a face to face appointment it was a phone call to check on my medication that is why I gave the mark that I did
Posted on: 03/06/2024
Very helpful
Posted on: 02/06/2024
The nurse was friendly and professional. However it seems the reason my prescription request was rejected was because of a combination between a issue date mix up and lack of availability of the requested medication, all that with a total lack of communication from the pharmacy's part. In fact i probably didn't even need to see the nurse.
Posted on: 02/06/2024
My experience with the Churchill Terrace medical centre, iwas a pleasant experience. Everyone o spoke with and was seen by were exceptional professional and efficient.
Thank you.
Posted on: 02/06/2024
Shàron was kind an friendly
Posted on: 01/06/2024
Nurses at the surgery always provide excellent care and attention to their patients.
Posted on: 01/06/2024
Had follow up appointment with Dr Singer regarding an ongoing health problem with myself. As usual Dr Singer’s professional approach gave me confidence that things will get better for me in the future.
Posted on: 01/06/2024
Quick appt and nurse was lovely
Posted on: 31/05/2024
It was not face-to-face just a telephone call. At 82 I am hard of hearing it was difficult to understand all the conversation I had hoped I would be given the results of my blood and urine test, but that was not given I explained I had not taken my prescribed tablets for a couple of weeks as they had not been agreed and during that time there was no difference in my blood pressure. The prescription is now Agreed, but not advised by the telephone call on why there was no difference in taking them or not
Posted on: 31/05/2024
Went for a vaccination the nurse was friendly and informative, got seen on time
Posted on: 31/05/2024
Maria was very friendly and professional. Explained exactly what she was doing and about the vaccination I was being given
Posted on: 31/05/2024
It was based on it being at early stage of what was causing my pain. I appreciated the time given and advice .I would like to say very polite doctor and approachable manner.I would like to mention the receptionist who went out of her way to find me an appointment the same day with the nurse.The nurse was also very helpful and reassuring.
Posted on: 31/05/2024
I had appointment with Dr Alecseva, she was very professional and kind.
Posted on: 31/05/2024
It was good.
Posted on: 31/05/2024
it was friendly environment and supportive.
Posted on: 31/05/2024
They made me feel at ease.everything was explained to me
Posted on: 31/05/2024
Respose to questions clear and informative.
Posted on: 31/05/2024
Because I could not fault my treatment
Posted on: 30/05/2024
Nurse Deidre and the accompanying nurse were so kind and patient when giving my daughter her immunisations. They made what could’ve been an ordeal, a pleasant experience!
Posted on: 30/05/2024
Lovely nurse
Posted on: 30/05/2024
Friendly and efficient
Posted on: 29/05/2024
The nurse I saw at my appointment was one of the nicest nurses I have ever seen and made me feel so comfortable
Posted on: 29/05/2024
The doctor appears to be taking steps to address my concerns.
Posted on: 29/05/2024
The nurse made me more welcome and at ease before starting my annual health check.
Posted on: 29/05/2024
Because the nurse is polite and very competent with her job.
Posted on: 24/05/2024
Dr Schofield very kind, helpful & listened
Posted on: 24/05/2024
The doctor was helpful
Explained everything so i could understand and gave me a plan of action.
Posted on: 22/05/2024
On time appointment and enough time to reflect my concerns.
Posted on: 22/05/2024
The staff was very nice and respectful to me and Matteo and to my family too
Posted on: 22/05/2024
The appointment was a 6 week follow up for my baby and I. The GP was really nice, I didn’t feel rushed, I felt listened to and supported.
Posted on: 22/05/2024
We have an appt with John or Catherine the practice nurses once every 4 weeks for the last two years
They are both a credit to your surgery accommodating professional helpful
Posted on: 21/05/2024
Very friendly staff and the experience was efficient but also gave me time to talk to the nurse. Great surgery!
Posted on: 21/05/2024
Friendly and very professional
Posted on: 21/05/2024
Dr Tina Parish is a caring Dr and listens to one’s concerns. It was a pleasure meeting her.
Posted on: 21/05/2024
Good service
Posted on: 21/05/2024
John dearlt kindly with my granddaughter who had her injections
Posted on: 21/05/2024
the visit was complete, the doctor wanted to see and compare my problem, asked specific questions and immediately organized the next specialist visit.
Posted on: 21/05/2024
I saw Dr Singer, who discussed the results of my recent recent chest X-ray & anwered
any questions that I had & how to move forward!
A very positive experience!
Posted on: 21/05/2024
i was being listened to and gave the right help
Posted on: 21/05/2024
Blood test ok but 40 minutes later than booked appointment
Posted on: 18/05/2024
The service was good
Posted on: 18/05/2024
Good to see a doctor face to face
Posted on: 18/05/2024
Sarah was very good and polite, very happy with the service
Posted on: 17/05/2024
I really like Dr Debo, he understands us and he is extremely knowledgeable. He was patient and demonstrated care when dealing with my daughter’s finger. He was also on time which is nice because we did not have to wait 20-30 minutes (which has largely been my experience at Churchill/ Ching Way) for over 10 years.
Posted on: 17/05/2024
The nurse was very patient, explained everything to us plus she was very pleasant and friendly.
Posted on: 16/05/2024
Doctor was very caring and understood my problem
Posted on: 16/05/2024
The nurse was on time, friendly and informative.
Posted on: 16/05/2024
Superb assessment and feedback from dr parish. Clear, organised and a positive experience. Reassuring and confident.
Posted on: 16/05/2024
Felt comfortable relaxed, went through everything that I needed to discuss overall appointment
Posted on: 15/05/2024
Friendly and informative
Posted on: 15/05/2024
All items covered
Posted on: 15/05/2024
The doctor I saw - I felt as though we were like old friends. Friendly so I felt at ease and comfortable.
Posted on: 15/05/2024
Dr Taylor was very nice and put me at ease. Didn’t rush me either and was very thorough in her examination of me
Posted on: 15/05/2024
Sarah was very thorough about thing regarding my appointment
Posted on: 15/05/2024
Went in bang on time. Nurse was excellent, gave me good advice.
Posted on: 15/05/2024
Coral is absolutely amazing, she is by far the best ever receptionist!! She will go far and beyond to help you she’s such an absolute angel on earth!! Love her!! X x
Posted on: 15/05/2024
My GP provided the information that I needed and gave me the relevant advice
Posted on: 15/05/2024
They .are excellent and friendly staff
Posted on: 14/05/2024
The staff were efficient and helpful.
Posted on: 14/05/2024
Seen promptly Doctor very courteous and thorough
Posted on: 14/05/2024
Everything went smoothly- seen on time - all good
Posted on: 14/05/2024
The Doctor I saw was Brilliant, I would go there all the time if possible, he saw me right on the time of my appointment and his understanding and treatment was spot on .
Posted on: 14/05/2024
Delighted with my visit, receptionist very pleasant. The person I came to see very professional, gave me so much time to answer my questions, felt listened to, really came away feeling supported, what a lovely staff member. Thank you.
Posted on: 14/05/2024
Because the nurse allowed for checking my home BP monitor readings against the surgeries, showing some discrepancies. Also there was follow up appointment to check if MT BP had settled after Change of and period without medication.
Posted on: 13/05/2024
On time no waiting good service
Posted on: 11/05/2024
Caring doctor who was very thorough and helpful
Posted on: 11/05/2024
The doctor was very understanding and helpful.
Posted on: 11/05/2024
It wasn’t a face to face appointment. It was by telephone. I discussed my medication with the oharmacist. It was fine.
Posted on: 10/05/2024
Because the nurse was very nice. She took time to ensure that i relaxed during the whole process
Posted on: 10/05/2024
Catharine the nurse is very welcoming and provides an excellent service
Posted on: 10/05/2024
The appointment was a telephone conversation, not face to face?
Posted on: 10/05/2024
The nurse was very thorough and made everything clear to me
Posted on: 09/05/2024
N/a
Posted on: 09/05/2024
It's taken 3 months to eventually receive a telephone appointment. I think texting patients the day before for appointments had a lot to do with this as I was out of the country. The Pharmacist was professional, informative and polite when we eventually spoke.
Posted on: 09/05/2024
Friendly, informative and considerate
Posted on: 09/05/2024
I was listened to and felt cared for
Posted on: 09/05/2024
The doctor I saw was really helpful and supportive.
Posted on: 09/05/2024
Good
Posted on: 08/05/2024
The consultation was very good but the admin was very poor. I didn’t receive a confirmation txt, the appointment wasn’t on my GP app o had to wait an hour to speak with a
receptionist to co form my appointment.
Posted on: 08/05/2024
Really quick response to test results and very detailed review
Posted on: 08/05/2024
Maria is such a kind nurse. Always on time.
Always happy. Compassionate and respectful.
Posted on: 07/05/2024
Reviewed my medication and answered questions
Posted on: 07/05/2024
Really pleased with my treatment
Posted on: 06/05/2024
The Nurse, was very polite and explained every step thoroughly.
Posted on: 06/05/2024
Friendly nurse who made me feel comfortable and appointment was efficient
Posted on: 05/05/2024
she was very polite
Posted on: 05/05/2024
I arrived early, was seen straight away, John is always professional and also great to talk to. The reception staff are always professional and willing to help.
Posted on: 04/05/2024
Friendly staff. Appointment on time.
Posted on: 04/05/2024
I thought doctor was thorough with asking questions and talked through helpful suggestion to help with my ailment
Posted on: 04/05/2024
Very friendly,kind and fast service
Posted on: 04/05/2024
Good communication, very professional, great face to face appointment. Can relate to questions and feed back
Posted on: 04/05/2024
The Nurse was very patient with me, I’m scared of needles
Posted on: 04/05/2024
But my bloods could not be taken as they vould not get a vein but the nurse was soo soooo lovely good experiece always is at this practice
Posted on: 03/05/2024
Appointment was on time nurse explained everything clearly and phone me at home later that day as I had a concern regarding one of my prescriptions as there was no doctor available at the time of my appointment
Posted on: 03/05/2024
Very knowledgeable nurse and friendly.
Posted on: 03/05/2024
One waiting for long periods of time to sign in with reception. Waiting a long time to be seen. Then finding out I didn’t need the vaccine I was getting, so overall a waste of time.
Posted on: 03/05/2024
Very good
Posted on: 03/05/2024
I was seen quickly and referred quickly.
Posted on: 03/05/2024
Efficient
Posted on: 02/05/2024
Received excellent patient care and treatment from the Pharmacist.
Posted on: 02/05/2024
Wonderful and professional treatment
Posted on: 01/05/2024
Always assured of best consultation and continuity with Dr Seehra.
Posted on: 01/05/2024
Everything was explained clearly. Dr took time to answer questions about my results.
Posted on: 01/05/2024
Doctor was very helpful regarding my appointment
Posted on: 01/05/2024
I had a lot of difficulty understanding the GP
Posted on: 01/05/2024
No waiting
Doctor was very professional and answered all my questions
Posted on: 01/05/2024
I think it's important to give feedback on service provided.
Posted on: 01/05/2024
I was seen promptly by the nurse for an appointment to have my ears syringed. I understand that not all GP practices carry this procedure out now, so I was very pleased to get it done on the NHS!
Posted on: 30/04/2024
Excellent care provided
Posted on: 30/04/2024
Prompt, courteous and professionally service.
Posted on: 30/04/2024
A thorough and detailed consultation took place and the Pharmacist answered all the relevant questions regarding my medication and concerns around side effects. She was attentive, gave me time to talk and responded without using any mesic jargon.
Posted on: 28/04/2024
Everything was straightforward and relaxing
Posted on: 27/04/2024
Dr was very clear and helpful, answering all my questions in a very understandable manner.
Posted on: 27/04/2024
Good listening, patience and diagnoses.
Posted on: 27/04/2024
Nurse John is very professional, caring and responsive, but NHS is not giving enough time to spend with patients, all is rush, rush, I’m sure he have no time for his self too!. I think we need more quality, no quantities!
Posted on: 27/04/2024
Catherine the Nurse was very experienced and kind such a wonderful person and answered all my questions. Also made me at ease having my Smear Test .
Posted on: 27/04/2024
Because everything was ok.
The nurse was friendly and efficient .
She answered all my questions
Posted on: 27/04/2024
Doctor that i saw was very good.A Very good examination
and good advise regarding my shoulder promlem.
Kind regards
Mark Graham
Posted on: 26/04/2024
Made to feel at ease, answered questions and explained clearly.
Some actions given for me to take away too such as monitoring heart rate and introducing exercise that should improve health.
Posted on: 25/04/2024
Treated well and given some great advice
Posted on: 25/04/2024
Pharmacist was very thorough
Posted on: 25/04/2024
It was a good service, and the nurses were very good
Posted on: 25/04/2024
The receptionists were warm and welcoming and Dr Debo is a wonderful, knowledgeable and efficient doctor.
Posted on: 25/04/2024
The quality of the interview with the doctor was fair but some of my key questions were unable to be answered .The music from the reception area was not comfortable to listen to and would preferred quiet .
Posted on: 25/04/2024
The nurse who saw me was very friendly, respectful sympathetic and knowledgeable.
Posted on: 25/04/2024
Doctor listened , he asked questions and let me have the say as to where I wanted to go next. Easy log in and wheelchair friendly.
Posted on: 23/04/2024
I felt I received good advice and the Doctor understood my issue
Posted on: 23/04/2024
Nurse John was helpful and efficient
Posted on: 23/04/2024
The Nurse was very professional, caring, empathetic, meticulous and answered queries.
She was very knowledgeable and had a good rapport.
Posted on: 23/04/2024
The nurse was friendly efficient and carried out the procedure pain free
Posted on: 23/04/2024
Dr Chaudry-Daley requested a face to face appointment with me to follow up having received my discharge letter from hospital. She was empathetic and very thorough in her review of my medical care.
The reception staff are also always really helpful at the surgery in person and via telephone
Posted on: 23/04/2024
I felt that Dr Debo listened and understood my ailment
Posted on: 23/04/2024
The doctor was patient Attentative Listened and Heard what I said. We had a good two way conversation and she has acted on my symptoms sending me for blood test. And requesting a sample. Very Good experience.
Posted on: 22/04/2024
I did not have to wait long for my appointment.
The nurse was very attentive and thorough.
She new what she was doing.
Posted on: 21/04/2024
I had an appointment with Sharon and she couldnt have been more helpful, at the moment there are a lot of health issues in my family and she was really understanding which made me feel much better.
Posted on: 21/04/2024
Staff were friendly and on time
Posted on: 21/04/2024
Doctor was kind considerate and helpful lovely young women
Posted on: 20/04/2024
Saw an excellent Gp DR Koczan
Posted on: 20/04/2024
Doctor and staff are very helpful, good care from Doctor
Thanks
Posted on: 19/04/2024
I was very happy with the consultation. I received exactly the outcome I hoped for. Regarding the appointments system though, it is frustrating not to be able to make a non urgent appointment more than a week away. Not everyone has access to a computer or gets up early enough to guarantee being able to get through on the phone in time to secure an appointment.
Posted on: 19/04/2024
Dr Schofield was brilliant. He understood my concerns immediately and provided options without me even having to ask. Really pleased with the service regarding this appointment. He also rung me this afternoon to confirm he was submitting my referral. He is very friendly and approachable and so was the student lady he had with him.
Posted on: 19/04/2024
Everything was explained to me fully, and good advise
Posted on: 19/04/2024
I felt going to doctor was as it used to be 30 years ago.
Saw a doctor in person.
Professional , friendly and clear.
Reception friendly.
Ran to time
All good
Posted on: 19/04/2024
I was attended to in a friendly environment.
Posted on: 18/04/2024
Nurse was very informative, listened and put me at ease. Left with clear plan going forward and a follow up
Appointment booked.
Posted on: 18/04/2024
I was made to feel at ease and the nurse was very friendly and efficient.
Posted on: 18/04/2024
Didnt pre judge me being 75 that my issue was Arthritis. (like a previous Doctor did when in fact I had a torn muscle, Hospital A&E said Tendonitis
think he was the cleaner the exercise was shrugging shoulders and shaking torso for lower leg pain?)
Paid private to see Doctor who Diagnosed torn muscle. Which went 2 to 3 weeks as he said it would.
How to change medical record?
Posted on: 18/04/2024
Gp was very personable, was a good listener and easy to engage with. I felt she offered me time to explain what was wrong and offered some good advice and a initial consultation with the practice physiotherspist
Posted on: 18/04/2024
No problem at all Bernie, the nurse is always nice and helpful
Posted on: 18/04/2024
My appointment was on time and the doctor explained everything to me.
Posted on: 18/04/2024
I had a medication review with Lucinda the pharmacist and she was very helpful and answered my queries and gave helpful advice. I felt listened to and the consultation wasn’t rushed.
Posted on: 17/04/2024
Always great to see Dr Kam Seehra. He has always been supportive and understanding. I am pleased that my notes state that I am under his care - he knows my medical history and there is continuity, which I greatly value.
Posted on: 17/04/2024
The nurse was very gentle and helpful i will always book my appointments with her if i could
Posted on: 17/04/2024
Because I was attended to in a friendly manner
Posted on: 17/04/2024
Very thorough, very short waiting time and exceedingly very pleasant Doctor/patient visit.
Posted on: 16/04/2024
Wasn't waiting long and Doctor was friendly and helpful
Posted on: 16/04/2024
The appointment was on time and the nurse was very friendly and efficient. This was an excellent visit to the surgery.
Posted on: 16/04/2024
Saw a trainee GP, and to be honest, his bedside manner wasn't great. Totally understand the pressure, but a friendly smile goes a long way. I certainly wouldn't choose him for any emotional, or mental health issues.
Posted on: 16/04/2024
Because the doctor was just perfect
Posted on: 16/04/2024
Deidre is amazing as always. I’m glad she sent me a text to book my appointment in, as I’m bored of waiting in a long queue with people that need on the day appointments, when I need to be booked in on specific dates every 3 months
Posted on: 16/04/2024
The nurse Saron was helpful talk about my lifestyle and it help done all my annual checks
Posted on: 13/04/2024
The appt was on time thorough and informative. Referral on swift and efficient. A very professional and pleasant doctor 100% satisfied with consult
Posted on: 13/04/2024
Doctor reluctant to help me with my foot problem. Had to wait a week for the appointment and was also told to just go to the chemist. I asked about injections and doctor would not entertain the idea. Will probably need time off work now and it will be his fault.
Posted on: 13/04/2024
Was absolutely brilliant
Posted on: 13/04/2024
Excellent service
Posted on: 13/04/2024
We saw a very respectful & friendly Doctor, he was very helpful & considerate towards my mum, in fact he was excellent & very polite.
Posted on: 13/04/2024
The nurse was efficient.
Posted on: 13/04/2024
I went in to the doctor office and the receptionist was very polite and helpful she took my details and then asked me to have a seat and the doctor will call me which she did and she was very polite and went through the whole process with me about my situation and she was able to get to the bottom of what I was having difficulty with and I was able to go to the hospital with a letter from her and I was able to talk to someone at the hospital. Thank you doctor Serah for your help.
Posted on: 13/04/2024
Because the nurse was efficient and very kind
Posted on: 12/04/2024
consultation with explanations and attention. short but complete.
Posted on: 12/04/2024
Receptionist was a bit abrupt
Posted on: 12/04/2024
Nurse was very pleasant. And advised me on a separate issue, very helpful, professional. First time I have seen this nurse, she was very nice.
Posted on: 12/04/2024
The receptionist was very helpful, polite and that young lady done all that with a smile.
Posted on: 11/04/2024
I was seen by nurse who was thorough in her checks and explained the reasons for them.
Posted on: 11/04/2024
I've always had a very good experience. The doctors willingly listen to you and you are encouraged to express your opinion about your treatment. The doctors don't coerce you to agree with them. When starting a new course of medication, you are free to call to call the surgery for advice or request a same day face to face appointment.
Best of all, you can always get an appointment on the same day you ring, either face to face of telephone.
Posted on: 11/04/2024
Friendly appointment
Posted on: 11/04/2024
Nurse was very helpful and informative
Posted on: 11/04/2024
The Doctor that a see was very thorough, positive, and polite.
Posted on: 10/04/2024
I saw Dr Sarah Kelly and she was absolutely amazing ! I will most definitely be asking to see her when i next require an appointment
Posted on: 10/04/2024
Dr Singer. Was excellent
Posted on: 10/04/2024
Jeremiah was seen on time and John the nurse was very friendly
Posted on: 10/04/2024
The nurse was very helpful and knowledgeable and was very polite and friendly.
Posted on: 10/04/2024
My recent experience at your surgery was excellent. From the moment I entered the clinic, I was greeted warmly by the reception staff. The waiting area was clean and comfortable, and I didn't have to wait too long this around before being called in for my appointment. The doctor was attentive, knowledgeable, and took the time to listen to my concerns. She explained everything clearly and provided me with valuable advice and treatment options. Overall, I am highly satisfied with the service I received at your surgery.
Posted on: 10/04/2024
Because it was! Everything was explained clearly and I didn't feel silly asking questions.
Posted on: 10/04/2024
Nurse John was on time , courteous and efficient-as always.
Posted on: 10/04/2024
I was very pleased with the Doctor I saw
She was very thorough and really helpful
Posted on: 09/04/2024
Quick appointment. Really friendly, helpful.& knowledgeable
Posted on: 09/04/2024
Quick appointment and problem dealt with efficiently. Friendly staff and catered to my needs.
Posted on: 09/04/2024
I was allowed to give my view of the medication i was prescribed and the staff member was most helpful in explaining how we should proceed
Posted on: 09/04/2024
Dr Springer was excellent exceptional service answering positive on every question that was put to him leaving me confident that my heath care was in safe hands.
Posted on: 09/04/2024
The doctor took care of my health and made me feel important by listening to me and addressing my health concerns. Thank you very much.
Posted on: 08/04/2024
Because I arrived 25 minutes early for my appointment and the nurse kindly saw me almost immediately to avoid me waiting for the timed appointment.
Posted on: 07/04/2024
Excellent nurse. Completed the blood test with no problems. Polite and respectful.
Posted on: 06/04/2024
Dr Kelly spent the time to understand what was wrong with me. I really appreciated that
Posted on: 06/04/2024
The doctor Sarah Hasson was very supportive and friendly. Im very much satisfied with her way of treatment.
Posted on: 06/04/2024
Dr Scholfied very helpful and thorough
Posted on: 06/04/2024
Because the service is very good.
Posted on: 01/04/2024
Berni was friendly, she saw me close to my appointment time, she seemed experienced and she was informative
Posted on: 28/03/2024
Dr Kelly was kind, understanding and listened to me. Some Doctors don’t see people as a whole and when they see Mental Health issues barriers go up and easily dismiss physical health problems. It was an absolute pleasure to meet Dr Kelly face to face and have a Dr who understands. I can’t recommend her highly enough and she is an asset to the practice.
Posted on: 23/03/2024
Nurse Catherine has continued to be a huge help and I'm very grateful.
Posted on: 22/03/2024
Doctor gave me confidence with my ongoing health issues and plan moving forward.
Posted on: 20/03/2024
Because i was treated really nice and the girls at the reception were very friendly polite
I felt really comfortable and understandable
Posted on: 20/03/2024
Good friendly staff
Posted on: 20/03/2024
Because they are alway caring and perfesonal in there approach
Posted on: 19/03/2024
Friendly, helpful staff.
Dr Debo was understanding and addressed my concerns with professionalism. Easy to talk to and didn't feel rushed during my appointment.
Posted on: 19/03/2024
Doctor focused with good inter-personal skills, organised an appointment with nurse as follow up.
Confirmed my judgement of Churchill as a well organised, professional group practice.
Posted on: 19/03/2024
John the nurse was very helpful didn't let us hang about has i got a disabled brother was happy he explained everything
Posted on: 15/03/2024
Sarah was very efficient and thorough.
Posted on: 15/03/2024
I saw the nurse, lovely young lady, gentle and caring towards me
Posted on: 14/03/2024
I did not have to wait long and the doctor was thorough and helpful
Posted on: 13/03/2024
I was a little bit late on arrival due to traffic issues, but I was still seen with no fuss and no waiting time.
Posted on: 13/03/2024
Seen on time
Had a lovely doctor appointment was quick and easy
lovely staff
Posted on: 12/03/2024
Excellent service and very caring staff plus didn’t have to wait to long to be seen and doctor was very professional and helpful when you most need it well done
Posted on: 12/03/2024
My doctor had a very pleasant manner and made me feel at ease in discussing my health concerns.
Posted on: 12/03/2024
Happy with service given.
Doctor was very thorough and explained everything clearly.
Also friendly but professional
Posted on: 09/03/2024
Both the Nurse and Doctor took their time with the patient and listened to her and us/ support staff. Friendly and approachable too whilst being professional. Both Nurse and Doctor , very helpful and good.
Posted on: 09/03/2024
Nurse Catherine was very helpful and informative. She really listened to my concerns and went over my test results and helped me decide the way forward.
Posted on: 07/03/2024
Dr Sarah Kelly made me feel important, was attentive, caring, and so helpful
Posted on: 07/03/2024
Warm, welcoming and friendly from recption through to the medical team. Thoroughly explained process before examination and took the time to understand symptoms together with family history. Explained possible causes, proposed and agreed an action plan to diagnose and treat. A real feeling of care! Thank you.
Posted on: 07/03/2024
Catherine was friendly and got tje hob done without any fuss and made me feel comfortable
Posted on: 06/03/2024
Dr. Bamidele was very pleasant and I felt at ease after speaking to him.
Posted on: 05/03/2024
Bernie was informative and supportive
Posted on: 05/03/2024
Excellent service
Posted on: 02/03/2024
Doctor took the time to listening and was very helpful
Posted on: 02/03/2024
The staff are very welcoming and the surgery is clean. Also, Dr Schofield is very friendly and gave me excellent patient care.
Posted on: 29/02/2024
Nurse Sarah provided an excellent service. She gave me advice on simple lifestyle changes i could make.
Posted on: 29/02/2024
Sarah is lovely. So friendly and helpful. She really puts you at ease.
Posted on: 29/02/2024
Dr Batchelor really listened to my concerns and discussed the options with me and has referred me to a consultant. I was treated with kindness and dignity.
Posted on: 26/02/2024
I went to the office and the receptionist was very polite asked me who I came to see took my details and asked me to take a seat then the doctor called me in he listen to me and my problem give me some advice and information about my symptoms and diagnosis and made the referral for me I was very satisfied with my diagnosis and overall outcome thank you very much Dr Adebowale Bamidele for your help
Posted on: 25/02/2024
The nurse Maria was on time, very friendly and helpful and obviously very competent at her job.
She consulted my notes on the system and was able to give me the information I needed.
She put me at ease.
All in all a pleasant experience !
Posted on: 24/02/2024
My recent consultation with the GP was excellent, very attentive and he both listened and advised me. There was rather a long wait for my appointment (over half an hour, which is the only reason why I didn’t score this Excellent)) but if that was because this doctor gives each patient consultation the attention and time it needs this is not a problem for me at all. All the staff at the surgery reception were also helpful and kind, not only to me but in all the interactions I observed from my seat in the waiting room.
Posted on: 24/02/2024
The staff ,were professional & helpful.
I did not have to wait to be called,& all my questions were answered .
Posted on: 23/02/2024
All staff were friendly, listened to my concerns and administed the expected treatment or gave needed advice to early healing.
Posted on: 23/02/2024
The workers were extremely kind and really good service
Posted on: 22/02/2024
Doctor was very helpful and very kind.
Posted on: 20/02/2024
Apart from seeing the students first who were very thorough, Dr Khan was also thorough and empathic.
Posted on: 20/02/2024
I chose Churchill Medical because I was looking for a Gp at the time, and and saw many and decided to go with Churchill.
I am very happy that I did because I find the Staff to be very thorough and efficient.
Posted on: 19/02/2024
I felt listened to and am happy with the plan going forward
Posted on: 17/02/2024
Receptionist was very helpful and both nurses that I saw were very friendly and professional
Posted on: 16/02/2024
I was seen on time and the nurse was polite and courteous.
Posted on: 16/02/2024
I received excellent advice from Bernie she explained everything in full and treated me with respect. She is very helpful, understanding and professional.
Posted on: 15/02/2024
Sarah was lovely. Very helpful and informative.
Posted on: 15/02/2024
Dr Choudry was very helpful and helped me moving forward with my condition
Posted on: 15/02/2024
The staff at the reception was very welcoming and friendly to facilitate.
Posted on: 15/02/2024
The receptionist was personable and the doctor was excellent. He took time, listened to and answered my queries. I felt valued. I recently switched GP Surgery and it felt great getting to see a doctor.
Posted on: 14/02/2024
Nurse Catherine has been so helpful and understanding and caring. I am so grateful to her for all her help.
Posted on: 14/02/2024
The doctor was lovely, asked lots of questions and was overall very helpful and understanding
Posted on: 13/02/2024
The doctor was patient and friendly. I really felt he wanted to help me. I was worried about bringing up more than one concern because I didn't want to waste his time but he made me feel it was ok to do this and he didn't rush me. He also looked at me instead of his keyboard when talking. I came out feeling like I'd been listened to and felt positive for the future.
Posted on: 13/02/2024
Doctor was lovely and very professional. He listened to me . We discussed my problem and I was given the appropriate medication and advised on future support
Posted on: 13/02/2024
I felt I was listened to and the advise that were given to me by the doctor have been taken on board
Posted on: 13/02/2024
The nurse I saw yesterday was very upbeat & encouraging, it was a follow-up from a GP appointment 4 weeks ago, shd was very pleased with my progress in the 4 weeks & encouraged me to carry on with my weight loss & healthy lifestyle
Posted on: 10/02/2024
The pharmacist who did my telephone consultation re my medication was extremely helpful. It was the first time I have had a review and she explained that I could always speak to any of the pharmacists if I had a query.
Posted on: 09/02/2024
Warm welcome by reception team.
Did not feel rushed during my time with GP who was open to discuss more than one symptom.
A clear plan of investigatory tests agreed. A sense of real care.
Reception team warm and friendly when asssiting to book blood tests.
Posted on: 09/02/2024
Welcoming, polite, friendly and professional
Posted on: 09/02/2024
John was very thorough with our immunisation history and we felt comfortable with having our injections for our trip abroad thank you nurse john
Posted on: 09/02/2024
Zuha was very helpful , kind and informative. She made me feel valued . It was reassuring to know there was a student sat next to her witnessing how the job should be done .
Posted on: 08/02/2024
Dr.Alekseeva is very friendly warm person she always wants to help you and does everything for patients good.
Posted on: 08/02/2024
Was very happy to receive a face to face appointment.
Dr Schofield was wonderful. He had time for me and was happy to see us even though we were late. Hope all my appointments will be with him in future
Posted on: 06/02/2024
I was pleased to see Dr Alesya Alekseeva who listened to me very carefully, gave me all necessary recommendations, and prescribed medicine. Thank you
Posted on: 06/02/2024
Very friendly and efficient service provided with a smile….
Posted on: 01/02/2024
I want to thank everyone at the 'Chingway Medical Centre' for the excellent service and treatment I continue to receive. Fabulous staff, friendly and helpful. Excellent service from a great practice.
Posted on: 01/02/2024
Deirdre Is so lovely and kind. She is a credit to the practice
Posted on: 01/02/2024
Doctor Bamidele was a good listener and showed concern. He saw me on time and gave me good advice
Posted on: 01/02/2024
Dr Alam was very helpful , she listen to my complain and decide what treatment she think will help me
Posted on: 30/01/2024
The doctor was very thorough and informative.
Posted on: 25/01/2024
Experienced,professional,very polite friendly staff
Posted on: 25/01/2024
I always find Nurse Catherine courteous, prepared to listen and easy to talk to.
Posted on: 25/01/2024
I was in alot of pain and feeling very low. And Dr Taylor was a great help to me.
Posted on: 25/01/2024
Helpful receptionist and excellent nurse
Posted on: 24/01/2024
Dr.Seehra was an absolute proffessional. He and his Nurse put me at so much ease when I went for my Steroid injection.
I felt no pain and it was an instant relief cannot speak highly enough of his care for my wellbeing .
Posted on: 23/01/2024
Dr Bowers was very professional and took the time to listen to my concerns.
Posted on: 23/01/2024
Highly professional, friendly and reassuring
Posted on: 23/01/2024
Friendly staff and Doctor is understanding and listens to my health concerns.
Posted on: 23/01/2024
The doctor was cheerful and very helpful and was of a tremendous help. I left the clinic with a solution to my problem.
Posted on: 23/01/2024
Nurse Catherine was very polite and caring. I also booked another appointment at reception and they made their best efforts to get me a face to face appointment for as soon as possible. All my options were explained to me and I made a choice that suited my needs and schedule best.
Posted on: 22/01/2024
Staff doctors and nurses are so cooperative responsible and very polite and helpful im extremely happy
Posted on: 19/01/2024
Nurse Deirdre was a diamond as usual.
Posted on: 17/01/2024
Sharon is very professional and kind. Always puts you at ease
Posted on: 12/01/2024
The receptionist are always very friendly and helpful. Nurse Deirdre is an amazing person. Kind and very supportive. All the nursing staff are excellent.
Posted on: 09/01/2024
I saw nurse O’Neill who was wonderful she put me at ease, and has such a kind caring approach.
Posted on: 09/01/2024
Because this certain nurse who did my mums blood test was amazing and caring
She made conversation and was so kind
We never get this response which is sad these days
We were happy what a lovely nurse indeed
Thank you
Posted on: 06/01/2024
The overall response of staff was very supprtive
Posted on: 05/01/2024
Nurse Maria was very pleasant and helpful
Posted on: 05/01/2024
NURSE Maria Simona Stanciu was very helpful and explained everything. she was going to do.
Posted on: 05/01/2024
Relax, caring approach to my mother’s health care
Posted on: 04/01/2024
Nursè Sarah is exceĺent and very attentiveand caring
Posted on: 04/01/2024
Nurse was friendly and had a really lovely manner with my child and with my 3 other children. She was lovely
Posted on: 03/01/2024
My Gp are amazing and the nurse is fantastic always helpful 10/10
Posted on: 03/01/2024
Nurse Catherine made me feel at ease and reassured.
Posted on: 30/12/2023
Deirdre was efficient, friendly and helpful.
Posted on: 21/12/2023
Deirdre (nurse) was lovely, introduced herself and was very informative, kind natured too ! Thank you
Posted on: 20/12/2023
Saw asthma nurse John who wAs very helpful. Left with medication needed Very impressed five stars
Posted on: 20/12/2023
Nurse Sarah was attentive, understanding and thorough with her examination.
Posted on: 16/12/2023
Dr Batchellor has been my Gp for a long a time and has always been very thorough and caring. The receptionist was warm and friendly. My visit was very pleasant all in all.
Posted on: 15/12/2023
Had the best visit with the dr Sarah H. Was very polite, professional, respectful and concerned about my issues. She was very informative and explained everything to the little details. Not to forget the receptionists they were also very helpful answering my questions about the appointment and directed me further which led me to having the amazing experience in this medical centre.
Posted on: 14/12/2023
Sarah always listens and has positive attitude.Also on time .
Posted on: 14/12/2023
Very attentive GP. Made to feel comfortable during an uncomfortable appointment
Posted on: 14/12/2023
Deidre is a lovely nurse, friendly, very easy to talk to, especially with good advice
Posted on: 14/12/2023
Nurse John is always professional, has excellent communication skills and is a very thorough practitioner. I always have a good patient experience when I see him at Churchill medical centre.
Posted on: 12/12/2023
Brilliant Service at correct time of appointment. Nurse was friendly and likeable.
Posted on: 10/12/2023
I had an appointment at Churchill Terrace and was warmly welcomed but the reception staff, my appointment was called on time in person and Nurse Maria was a pleasure to be treated by.
Posted on: 09/12/2023
Lovely person on the other end of the phone.
Fantastic work X
Posted on: 09/12/2023
The Receptionist and Nurse was very welcoming and helpful
Posted on: 08/12/2023
I got a timely reminder and I was dealt with very patiently and deligently
Posted on: 06/12/2023
Deidre was a lovely nurse, easy to talk to, made you feel relaxed
Posted on: 05/12/2023
Easy to book flu jab, great to get text confirmation and reminder, only waited one or two minutes after arrival and appointment was quick too. And I felt no pain! Thank you John!
Posted on: 05/12/2023
Because Dr Taylor contacted me and asked me to come and see her as she was concerned about my condition. She treated me with kindness and listened to me.
Posted on: 30/11/2023
I felt heard and supported. The nurse I saw (Kay) was able to give me the right support and was flexible - enough to identify that, although I had booked in the wrong appointment, she was still able to help me and had a friendly and efficient demeanour.
We discussed my worries, concerns and she gave me clear updates.
I know what my next steps are and it was not rushed.
She was very professional, knowledgeable, clear about what she could do and what other professionals could help me with.
Posted on: 30/11/2023
Dr seerha was an absolute legend so was Sharon thanks for your help
Posted on: 29/11/2023
Deidre is lovely & puts you at ease
Posted on: 29/11/2023
Dr. Aleksejeva is the Best GP!
Posted on: 28/11/2023
Excellent staff, the doctor was very informative and friendly. The nurse was very caring and helpful.
Posted on: 26/11/2023
Positive experience and good service staff was friendly knowledgeable and caring
Posted on: 25/11/2023
Because Dr Alexseva
Knows what a patient needs.
Posted on: 24/11/2023
Dr Bowers as usual is always attentive and sympathetic to concerns one may have.
Posted on: 24/11/2023
At Ching Way Medical Center they are such a lovely bunch of people. A lovely welcome & very respectfully.
Posted on: 24/11/2023
I'm new at this surgery & I found the staff very helpful & friendly, the advice given to me was clear & concise. This made me feel at ease
Posted on: 23/11/2023
This visit was professional confident, very informative, listened explaining as we went along very personable I felt relaxed, understood and came away feeling positive going forward, thank you Dr Adio.
Posted on: 22/11/2023
becase deirdre is very polite and friendly
Posted on: 22/11/2023
Dr Kang was very helpful a really nice doctor that you can talk to
Posted on: 22/11/2023
Receptionist was friendly and welcoming. Appointment was on time. Doctor Taylor greeted and asked how ı was. She was friendly and understanding and listened to my problems, did relevant examination and referred me to relevant specialist clinic. She took her time and didn't rush me.
Posted on: 22/11/2023
The nurse Catherine was very thorough in reviewing my diabetes blood tests ,weight blood pressure etc.
We where able to review my health and referred me to cardiology .
As always a thorough helpful and professional service from Doctors and Nurses
Posted on: 18/11/2023
Nurse Deirdre at chingway was brilliant very informative and helpful
Posted on: 14/11/2023
Maria was professional and friendly and put me at ease. As was her colleague that also assisted. The lady on reception was also extremely helpful and discreet. Exactly what you need when you are feeling nervous!
Posted on: 14/11/2023
In all my years of going to see a GP I have never come across such a kind, caring and thorough Dr. Dr Debbo at Chingway medical centre was like a breath of fresh air. I didn’t feel rushed and felt that he genuinely cared about my health.
Posted on: 09/11/2023
The nurse was super friendly and compassionate with my fears. Totally put me at ease.
Posted on: 09/11/2023
Seen quickly and dealt with efficiently by Nurse John who is always very pleasant
Posted on: 08/11/2023
I was seen on time, and all the staff were very friendly and polite.
Posted on: 07/11/2023
The high level of professional support given by Nurse John Sohail and, unexpectedly, Dr Phil Koczan. An issue came to light during what was to have been a routine appointment and I was given the very best support, care and treatment. Cannot thank them enough for their much needed kindness.
Posted on: 04/11/2023
A fantastic service from start to finish. I got a reminder text, which I needed and got notification in time for me to attend. All the staff that spoke to was very polite and helpful and made me feel at ease. The nurse that I saw and carried out the tests was again very helpful and had a great way about her and gave some good advice in a way that was not preaching or condescending. Fantastic service! 11/10.
Posted on: 01/11/2023
Service was fantastic was greeted with a smile and my name and when i entered the room i was ask questions about myself and of course nurse Catherine took it from there and explained everything to me and told me whats going to happened from thereon, was happy but not to concern . All and all everything went well .
Thank you
Nurse Catherine
Posted on: 31/10/2023
I think in these difficult times the staff at Churchill healthcare do their very best to accommodate patients. I suspect the general publics conceptions of a declining service are very often proved wrong. The care and attention I have personally received was kind, professional, quick and above all friendly.
The telephone conversation I had with Dr K... was very reassuring. This was followed up with a very thorough face to face appointment. I was left felling that my health was important, not only to me but to my Doctor as well. Thank you Dr K... and to all the staff at Churchill and Chingway. Being kind and friendly to a worried or sick person can be the first step to recovery.
Posted on: 27/10/2023
The doctor I saw, was on time very pleasant and knowledgable, taking time to explain and answer questions
Posted on: 26/10/2023
The service in this practice has improved immeasurably in the last 5 years. We'll done to everyone.
Posted on: 25/10/2023
First time i have been to this clinic. The staff were friendly and caring. Procedure was quick and i was made to feel at ease while this was being done. I would definitely recommend this clinic to others
Posted on: 24/10/2023
Nurse Deidre is always very warm, welcoming and exceptionally professional.
Posted on: 24/10/2023
Very friendly and explained everything to me
Posted on: 24/10/2023
Nurse Sarah was really good attentive to patients. She gave good advice and made very useful suggestions.
Sarah appeared to have time and patience for people.
Posted on: 24/10/2023
Excellent service. Quality & efficient care given in a calm , relaxing environment.
Posted on: 24/10/2023
I was well supported with help health and security. Good communication. Patients. Time and listener. Thank you
Posted on: 21/10/2023
It has been a very long time since I had face to face appointment with a GP
It was nice talking to the doctor about all my health issues and discussed a plan to get them treated ,
The doctor was very nice , understanding , taking time to lessen me , sometimes all what patients need is a face to face conversation and reassurance from doctors that they actually care this cannot be achieved over the phone
Posted on: 18/10/2023
As a patient, I clearly look for professional competence, answers to my questions, and a friendly interaction with medical staff. I found all this in my recent visit to Churchil.
Regards.
Posted on: 18/10/2023
Nurse Catherine made me feel comfortable during the appointment
Posted on: 18/10/2023
Saw nurse Deirdre she is always do helpful and kind
Posted on: 18/10/2023
I have had a very good experience with all staff both at Ching Way Medical Centre and Churchill Practices.
I have been looked after by both practices over the years and I can say my health has been throughly checked and looked into.
I have recommended my family and anyone whom is new to the area.
I am currently being sent to specialits as I have been recently diagnosed with cysts on my pancreas not too nice,but if it wasnt for my gp this would have gond unnoticed and undiagnosed.
So I thank all staff for this from receptionists to office to gps, without them I dont know where id be.
Exceptional service and a massive thank you.
Posted on: 17/10/2023
Because the service from Nurse John was excellent.
I only wish the service to see a Doctor was as good.
Posted on: 17/10/2023
The GP Dr Singer was just fantastic confident and explained everything he was going to do before giving me a steroid injection into the palm of my hand/finger which I must say has worked brilliantly,
Thank you Dr Singer.
Posted on: 13/10/2023
The two members of staff were friendly and very professional.
Posted on: 12/10/2023
Doctor was easy to talk to and very clear with her advice & instructions
Posted on: 12/10/2023
The nurse was lovely and reassuring. She put me at ease and my appointment was quick and easy.
Posted on: 12/10/2023
John was on time and very efficient applying my flu vaccination
Posted on: 05/10/2023
The doctor was really supportive and helpful
Posted on: 05/10/2023
Arrived early and both my wife and I were seen straight away. Very friendly ladies.
Posted on: 03/10/2023
I m very happy about everything from reception team to the dr, everyone is very kind and very helpful and they are trying their best.very professional,I m very happy
Posted on: 28/09/2023
The staff were nice the appointment was on time and the nurse was very thorough.
Posted on: 28/09/2023
Everytime I have gone to see or have a phone consultation the receptionists and the doctors at both Ching Way and Churchill Medical Practice are exceptional,they all go above and beyond.
I know the problems that everyone faces but they are really outstanding.
I have a new medical problem now with my pancreas and they are there for me, they cant do any better or give a better service to me and my family.
I cant thank them enough right now.
Posted on: 27/09/2023
Its a good practice very professional
Posted on: 26/09/2023
From arrival at Churchill Medical Centre, I was delt with in a friendly and professional manner.
Posted on: 26/09/2023
Grateful to have had the appointment especially as doctors were on strike yesterday..
Posted on: 22/09/2023
I came for a flu jab. I did not have to wait long and was happy with the care I received .
Posted on: 21/09/2023
The Doctor was very helpful and listened to me.
Posted on: 21/09/2023
I felt nurse catherine and the Dr were very kind professional and understanding, they explained the procedure and talked me through. Made me feel at ease.
Posted on: 20/09/2023
The receptionist Coral was very friendly and happy. The nurse i saw was very nice and was easy to talk to.
Posted on: 19/09/2023
Nurse Catherine has always been very lovely. She's reassuring, calm and comforting. She explained everything well and was very gentle!
Posted on: 17/09/2023
The nurse Catherine was probably the most wonderful NHS representative I have ever met . So caring and knowledgable and simply made me feel so comfortable . I felt as if I could talk to her about anything and she listened and was super helpful . Honestly one of the best visits and I strongly recommend her . Wish everyone was this good !
Posted on: 16/09/2023
The nurse was nice and friendly ,and gave me all the information I needed to know .
Posted on: 08/09/2023
I completed an econsult and received a telephone consultation same day. The doctor was able to send a prescription to my nominated pharmacy and book a nurse and physiotherapy consultation appointments for me for the same week and these took place seemlessly, both were professional and friendly. The doctor will review the results and call me back a week after my first appointment. I have not had to wait the lengthy waiting times reported and I am very grateful.
Posted on: 08/09/2023
John was very nice
Posted on: 05/09/2023
Nurse Sarah was very friendly, helpful and tried her best to help me
Posted on: 05/09/2023
The receptionist was very helpful ,dr explained everything in great detail.
Posted on: 05/09/2023
John is very kind and such a pro, his looked after my sons and myself very well with his immunisations and with my skin tag removal
Fantastic guy
Thankyou all
Posted on: 01/09/2023
My appointment was on time. The staff members were kind, from the reception to the main appointment with nurse Berni.
Posted on: 01/09/2023
Sarah was very approachable and personable. Brilliant service.
Posted on: 30/08/2023
As usual Bernie was very professional, interestedbin me and explained ehat the vaccine was about and its possible effects.
I wS zleo seen close ho.my appointment time.
Posted on: 23/08/2023
I felt I was listened to and asked questions that resulted in a proper discussion on how to proceed.
Posted on: 22/08/2023
The GP I spoke to was very patient and I was able to express myself confidently.
Posted on: 22/08/2023
The lady that saw me was very kind and friendly
Posted on: 19/08/2023
I was seen on time the first time @ ching way medical center.
Posted on: 18/08/2023
Nurse Berni was very informative and caring. A very good experience
Posted on: 17/08/2023
Surgery staff is always helpful and very attentive. I receive the care I needed.
Posted on: 17/08/2023
Overall a good experience- Seen to on time, friendly, satisfactory dealt with the main purpose of the visit. Will happily use this service again.
Posted on: 17/08/2023
Friendly staff
Posted on: 17/08/2023
Always know you’re in good hands with Nurse John! Caring, efficient and professional.
Posted on: 16/08/2023
Very helpful with any problems if we have health concerns and going the extra mile to find to resolve the problem.
Posted on: 14/08/2023
Sharon is so nice quick and can ask her anything she always does her best to help.
Posted on: 13/08/2023
My doctor welcomed me and supported me well. She She explained to me what I need to do step by step.
Posted on: 05/08/2023
Doctor took my concerns seriously and was understanding
Posted on: 05/08/2023
Very efficient and friendly member of staff, nurse Sarah
Posted on: 05/08/2023
John is one of the best nurses you could have in the business very thoughtful, very understanding and has a lot of time for you. Excellent service
Posted on: 05/08/2023
Very nice nurse, was very helpful
Posted on: 03/08/2023
Got an appointment to see the nurse the same week, didn’t have to wait long on the day. Nurse Catherine was friendly, professional and informative.
Posted on: 29/07/2023
Dr Kumar was very approachable, she listened and I found her kind. I was able to openly discuss treatment options and she was very informative and helpful.
Posted on: 26/07/2023
Very professional and very informative. Ensured that I was aware of the process and that I was comfortable. Did not rush me at all and I felt reassured.
Posted on: 26/07/2023
It was a Friendly and relaxing experience
Posted on: 24/07/2023
Nurse John is always so good! Sympathetic, understanding, supportive and professional.
Posted on: 22/07/2023
My nurse Sarah was very friendly and helpful
Posted on: 22/07/2023
I saw Deidre and she was a real credit to her profession and you are lucky to have her as one of your staff . I got very upset due to the loss of my husband and although I was only there for a blood pressure test she was kind and compassionate towards me .
Posted on: 20/07/2023
Deirdre was extremely helpful and accomdatating. She made the experience fun and engaging.
Posted on: 20/07/2023
Dr Barry was friendly & relaxed. He listened carefully, didn’t show he was in any hurry (even if he was!), he gave practical advice re my issues & agreed it was logical to refer me for an X-ray. I was worried I’d taken up too much time but found that he’d dealt with 4
Issues in 10mins! Excellent Dr
Posted on: 19/07/2023
The practice is always helpful and friendly
Posted on: 14/07/2023
Pleasant and efficient service by nurse throughout
Posted on: 13/07/2023
Informative, friendly, caring
Posted on: 12/07/2023
Kim on reception helped me by sorting out an appointment for me quicker than expected. Thank you Kim
Posted on: 12/07/2023
Sarah was very professional and friendly
Posted on: 07/07/2023
Staff was friendly, helpful and thorough. Very approachable.
Posted on: 07/07/2023
Doctor listened and explained everything thoroughly, in a nice non rushed way
Posted on: 06/07/2023
The nurse remembered me from earlier this year , it nice to see
She took the time to read my notes. She spent time with me and did not rush me to get me out. I always had good treatment from this practice. As number of my client complained about the practice that they attend.
Posted on: 04/07/2023
Good and informative face to face appointment, I find it easy to share my concerns, clinician alway very professional, and give time for me to talk. Always feel positive after this appointment.
Posted on: 03/07/2023
John is an excellent nurse in providing care and attention with my type2 diabetes
Posted on: 01/07/2023
Because my diabetic nurse John was very professional.
Posted on: 01/07/2023
Catherine was very professional and put me at my ease. She explained everything that she was going to do and even gave details for aftercare
Posted on: 28/06/2023
I was seen 5min after my appointment time. Reception staff were very warm and welcoming.
I visited the nurse for a routine smear test, she made me feel very relaxed and put me at ease.
Posted on: 28/06/2023
I had a warm and friendly welcome and felt relaxed and at ease as everything was explained really clearly to me. I was reassured with the answers to the questions I had and left feeling positive and upbeat about my new medication. All in all I had a great positive experience. Thankyou!!
Posted on: 24/06/2023
Sarah the practice nurse was very thorough, giving clear explanations very professional and excellent skills in communicating with me I left feeling reassured and confident.
Posted on: 22/06/2023
My experience of having a health check by the lovely nurse Berni was interesting and she was very attentive and thoroughly examined me and explained everything in detail. It was generally a very pleasant and enjoyable appointment.
Posted on: 22/06/2023
Nurse Deirdre is lovely. So professional and friendly and I have always preferred to have my appointments with her.
Posted on: 22/06/2023
John the nurse was very nice to us and we finished our appointment on time.
Posted on: 21/06/2023
I feel listened to and cared for, I also feel I can come back with any concerns I may have.
Posted on: 21/06/2023
GP listened and paid attention to what i had to say. He was sympathetic and gave me good advice.
Posted on: 21/06/2023
Received an extremely good care from the Dr I saw on that day. Dr Hamid was polite, well informed, understanding and very professional.
I will give 100% for the way she attended to me.
Posted on: 20/06/2023
The nurse John is extremely professional friendly and caring in his approach. As a patient I feel relaxed and at ease in his care.
Posted on: 17/06/2023
Because Dr Kumar (probably spelt wrong) was so kind and understanding, nothing was to much trouble for her and she made you feel she really wanted to help you however long it took her, she was perfect and couldn't have been better. Patricia Winter
Posted on: 14/06/2023
Customer service was excellent
Posted on: 14/06/2023
I had received excellent customer service
Posted on: 14/06/2023
Very nice ladies at the desk ,
The nurse who done my smear was very caring
Posted on: 10/06/2023
Sarah the nurse was very informative
Posted on: 10/06/2023
I went to the doctor office saw the doctor and he was very helpful giving me information and instructions about my symptoms. Thank you
Posted on: 07/06/2023
The doctor was very welcoming and thorough He explained everything fully to me
Posted on: 07/06/2023
Appointment was almost on time, nice friendly doctor who listened to my concerns and acted on them. Got an hospital appointment next day
Posted on: 06/06/2023
The appointment was on time. The explanation on how to use my new medication was very useful and clear. They were kind and caring.
Posted on: 03/06/2023
Everything was a positive experience
Posted on: 02/06/2023
Nurse catherine is very proffesional and caring, she explains everything clearly
Posted on: 01/06/2023
The nurse, Sarah was really nice and very professional. She communicated well with me, kept apologising about the situation with their network. I felt so good about the service I received yesterday.
Posted on: 17/05/2023
Very reassuring as always doctor listened and didnt rush my appointment very happy with the service provided
Posted on: 17/05/2023
Sarah was lovely to me and I could tell she genuinely cared. She explained everything I needed to know.
Posted on: 11/05/2023
Efficiency and compassion, excellent service by all at Chingway Health Service
Posted on: 06/05/2023
I had a wonderful experience with my last consultation, verry professional and accurate! Thank you!
Posted on: 03/05/2023
I had an appointment with Sharon the nurse.
Sharon was so helpful and understanding regarding my concerns and health moving forward.
I left the surgery feeling optimistic and upbeat with improving my health for the future.
Posted on: 29/04/2023
Dr Rogers is an exceptionally caring lady, she listens and takes notice of what I was experiencing and went out of her way to help me. I am very grateful to her as not all Doctors show as much concern and care.
Posted on: 28/04/2023
Seen on time - Nurse John was very professional and accommodating.
Posted on: 15/04/2023
Dr Batchelor has a good manner, is patient, thorough, knowledgeable, puts you at ease.
Posted on: 08/04/2023
I received a call back from my GP very promptly who then was very accommodating and patient whilst I provided the details required. The call was followed up by an in person check in the following morning so all very prompt and responsive.
I would also like to thank Dr Kumar for being so kind, understanding and patient…very compassionate and empathetic care.
Posted on: 06/04/2023
The nurse was very friendly and had a great sense of humour. She made me feel very comfortable.
Posted on: 06/04/2023
I will highly recommend they team are really helpful and friendly welcoming!
Posted on: 05/04/2023
The lady who checked us in at reception was helpful and friendly and Nurse John is fantastic as always, he is always patient and reassuring with apprehensive children who are getting their vaccinations!
Posted on: 05/04/2023
Doctor listened to my input was helpful and showed empathy. Most importantly looked at me while we spoke and advised me about medications I had been taking previously.
Posted on: 04/04/2023
Receptionist and nurse were both very nice
Posted on: 04/04/2023
Nurse Sarah was friendly and chatty to put me at my ease before my blood pressure check
She was also professional in explaining the process
Posted on: 02/04/2023
Very quick appointment with friendly staff over the phone.
Nurse Sharon was lovely and very thorough.
Posted on: 11/03/2023
Geat experience and knowledge from Catherine about my diabetes and blood pressure
Posted on: 28/02/2023
Nurse Catherine is consistory patient and attentive on every visit. She calms me down every time ahead of Prostap injection.
Posted on: 28/02/2023
Receptionist were welcoming.
The Nurse is very polite and gentle, explained all the immunisations. Went the extra mile by showing us the expiry dates even though she did not need to!
Posted on: 18/02/2023
Dr Kuma has been very friendly and professional.
Also, the speed of seeing us has improved at the clinic.
Thank you.
Posted on: 18/02/2023
My doctor was very understanding and thorough
Posted on: 17/02/2023
Quality of service is superb. Im happy and satisfied. Well done.
Posted on: 17/02/2023
I was very happy with my Consultation. The doctor was thorough in her examine and advice and I was happy with the treatment prescribed .
Posted on: 16/02/2023
Called in right away, Catherine was very clear and professional so things are moving forward
Posted on: 16/02/2023
Lovely caring dedicated Nurse (Bernie) who did my 40+ Health Check MOT and GP (Alistair) who did a thorough investigation into my chronic headache / neck stiffness / chest pain for almost a week.
Posted on: 16/02/2023
Absolutely love Deidre, she is fantastic and an asset to your doctors surgery. I’m always happy when I’m able to see her
Posted on: 15/02/2023
Because the doctor was very kind and helpful. She made me feel better.
Posted on: 14/02/2023
Appt on time and very efficient staff very professional and nurse Catherine a fantastic member of staff and the team
Posted on: 14/02/2023
Perfect. Great attention to detail including dealing with my concerns outside of my diabetic check. Thorough with a great bedside manner
Posted on: 14/02/2023
The nurse was pro- active she came out from the room five minutes prior to my appointment and approached me while I was queuing up to go to the receptionist.
Then I went straight in the nurse consultation room.
Posted on: 09/02/2023
The nurse was friendly helpful and informative
Posted on: 18/01/2023
The nurse was so polite
Posted on: 18/01/2023
Because the nurse was friendly and gave me good information
Posted on: 18/01/2023
Great appointment with Nurse John.
Posted on: 18/01/2023
The outcome of the appointment went very well and was to my total satisfaction
Posted on: 17/01/2023
Good listener. Very informative.
Posted on: 17/01/2023
The nurse that saw me was very friendly, attentions and patient also tried to help in any other concern i had.
Posted on: 17/01/2023
Went to see Nurse Sarah. She was very thorough, thoughtful, made me feel at ease and relaxed.
Posted on: 17/01/2023
One I haven't had a face to face and the telephone appointment at 12.48 which I assume was a telephone appointment was suppose to have been on the 16th not the 17th which is why I am now waiting for another telephone appointment as all of the doctors are fully booked
Posted on: 17/01/2023
The nurse I see was very nice but I think she got a bit scared of me when she found out that I have schizophrenia but don't worry about it I'm used to it now it happens all the time I've even been refused life insurance because of my condition
Posted on: 13/01/2023
Short wait and Deirdre was lovely. She explained what the procedure involved and any possible side effects.
Posted on: 12/01/2023
Because the pharmacist was patient, kind and efficient
Posted on: 11/01/2023
Could not find one fault all staff and doctors are very accommodation and very friendly
Posted on: 11/01/2023
The Doctor was friendly, I went for my son’s 1year injection
Posted on: 10/01/2023
Seen promptly and Sarah was lovely.
Posted on: 06/01/2023
I was able to ask questions and had replies to what I wanted to know, was direct but friendly which gave me confidence to what I needed to do.
Posted on: 06/01/2023
The Nurse I saw was nice , helpful, and explained what she was doing.
Posted on: 06/01/2023
Good clear communication, for example information regardung side effects and how to deal with it.
There was also an interest shown regarding my other medical issue(diabetese)
Posted on: 05/01/2023
I get to see the doctor face to face and able to get the right treatment. I felt a bit more comfortable seeing the doctor instead of speaking on the phone
Posted on: 31/12/2022
Clear invitation and instructions. Friendly and efficient care given by reception and health worker.
Posted on: 31/12/2022
Friendly and come across that they genuinely cared. Also very informative, with options for future care and self help
Posted on: 30/12/2022
I choose that response because it was very effective and the nurse was very polite and friendly
Posted on: 30/12/2022
Appt was on time, had great care and attention from the nurse Sarah.
Posted on: 30/12/2022
Excellent help with my questions,very knowledgeable
Posted on: 24/12/2022
Sharon is so friendly, and caring
Posted on: 24/12/2022
The doctor explained everything to me and was very helpful.
Posted on: 23/12/2022
Nurse was excellent.
Posted on: 22/12/2022
Doctor went through things about my disabled brother his medication which i understand him
Posted on: 22/12/2022
The nurse i spoke to was very informative and friendly, she made mefeel very comfortable speaking with her
Posted on: 22/12/2022
Nurse Sharon Pond was thorough in her job
Posted on: 20/12/2022
Following a difficult year, Sharon took her time, listened and was very sympathetic and supportive for a simple blood pressure check.
Posted on: 20/12/2022
Nurse sharon so helpful puts you at ease
Posted on: 20/12/2022
I absolutely love nurse Deirdre ! She is truly the best !
Posted on: 20/12/2022
I was seen promptly and the people are dealt with were helpful and informative.
Posted on: 20/12/2022
Because it was very good.
Posted on: 19/12/2022
Very helpful above and beyond line of duty....
Posted on: 18/12/2022
Churchill, Medical Center, very good much better than teaching. Staff are friendly and human. I will go to the surgery rather than chink way. It was a good experience. Thank you
Posted on: 17/12/2022
Great treatment from the nurse
Posted on: 17/12/2022
The nurse was very patient with my 5 year old who was scared of her injection. Very understanding.
Posted on: 17/12/2022
Always a friendly reception
Posted on: 17/12/2022
I was treated very well and the Nurse was quite efficient.
Posted on: 17/12/2022
Dr was so good thoroughly checked out my child and put my worries at ease
Posted on: 17/12/2022
The health check was comprehensive and time was given to discussing option so that I didn’t feel rushed and came away with information and an action plan.
Posted on: 16/12/2022
On time appointment. Friendly helpful advice from Bernie. Very welcoming. Not rushed. Instant results for health check.
Posted on: 15/12/2022
I was very good nurse she checked me it was prefect
Posted on: 15/12/2022
My most recent contact was Ms Sharon Health Care Assistant.
She was highly professional,courteous and efficient.She was able to summarise my issues and concerns and address all of them in turn.
I have been a patient of the practice for 10 years and have not seen a GP since lockdown
Clearly as face to face GP appointments are scarse it is a great asset to have such excellent non medical staff as Sharon
Posted on: 15/12/2022
I needed to see a nurse and it was arranged quickly.
Posted on: 14/12/2022
Quick and efficient
Posted on: 14/12/2022
Because I've always been helped on the phone and t from the doctors we think are wonderful thank you all
Posted on: 14/12/2022
The nurse who looked after me answered all of my questions, she took time for me.
She administer my flu jab for me with definite professionalism.
Posted on: 13/12/2022
A warm and comfortable presence and very reassuring
Posted on: 13/12/2022
It was very informative and Nurse Sarah was really good and explained clearly through all the health checks done and provided information specific to my health needs which was benficial.
Posted on: 12/12/2022
The Nurse was very patient, didnt feel rushed and she explained things clearly.
Posted on: 11/12/2022
The process was thorough but prolonged. Matters concerning the way that medication is dispensed we're at first confusing. Everything was resolved but , it still doesn't compare with being able to see your GP face to face. Having said that those that took part we're always polite and helpful.
Posted on: 10/12/2022
Nurse John is so caring, friendly and approachable. Alway ensures are needs are met. Thank you
Posted on: 09/12/2022
The health care professional explained to me the test results and I was satisfied with his recommendations
Posted on: 09/12/2022
Speedy and polite service. Very grateful to Churchill at every appointment.
Posted on: 09/12/2022
Everyone is always lovely and the surgery generally has always been great for me and my children. Thank you!
Posted on: 11/11/2022
Nurse John is incredibly efficient
Posted on: 08/10/2022
Having been with with Churchill medical centre for 25yrs i have always been very happy with the help and advice i have received.
Posted on: 29/09/2022
Professional service and I felt comfortable and safe speaking to the nurse
Posted on: 29/09/2022
Although spent a long time on the line trying to get an appt, once spoke to someone had a v quick response from staff and GP. Gp very thorough and communicated well. When left documentation with reception I was informed via text when they were ready.
Posted on: 28/09/2022
Dr Taylor was amazing. She took her time and was also very thorough. Fantastic experience as always thank you
Posted on: 28/09/2022
We were given appointment promptly the same day. The doctor was very polite and examined my son. Prescribed medication.
Overall very happy with professionalism of the doctor.
Posted on: 26/09/2022
GP had an excellent manner and was very thorough and helpful.
Posted on: 18/09/2022
Saw Sarah the nurse very good appointment
Went over my blood pressure clearly
Thank you you wonderful
Sarah
Posted on: 16/09/2022
The nurse that carried out my appointment was good and carried out my checks well.
Posted on: 12/09/2022
In on time. Very helpful receptionist. Blood pressure test and a good helpful chat with Medic who gave me some good advice on hydration and diet. Came out a lot happier than when I went in.
Posted on: 10/09/2022
Signing process was quick
Warm friendly and helpful staff at reception
Dr Batchelor came out and greeted me
My concerns and views were listen to and o didn’t feel rushed.
I felt safe with GP
Posted on: 07/09/2022
My doctor surgery is very good prompt I have no complaints about the surgery or People
Posted on: 07/09/2022
Saw Sharon for a routine check, she was very friendly, professional and reassuring.
Posted on: 16/08/2022
Nurse Sharon took time to listen to me and very helpful (giving tips) on good health.
Posted on: 15/08/2022
The Nurse was very professional, and provided a very good service.
Posted on: 13/08/2022
The male nurse yesterday it was very polite and explains everything as well
Posted on: 13/08/2022
Quick friendly and efficient
Posted on: 12/08/2022
I had a great experience, the nurse and doctor I saw were both amazing help. They were very professional and made me feel extremely comfortable.
Posted on: 21/07/2022
Very helpful and friendly checked B/P high weight Blood test
Posted on: 19/07/2022
I had my NHS health check in 14/97/2022. It was done with Henna Khanan she was very professional and explained everything clearly to me.
Realised need to change my lifestyle
Posted on: 17/07/2022
I chose this option because the nurse I saw (Bernie) was extremely efficientabd professional in the was she dearth
with my appointment.
Posted on: 16/07/2022
The physio was brilliant
Posted on: 15/07/2022
Nurse Catherine was very polite, professional, friendly and made me free at ease.
Posted on: 14/07/2022
The appointment was given within a reasonable timeframe. The Doctor listened attentively and showed that she took my concerns seriously. The Doctor prescribed medication to help with the issue and also made a referral to ENT for further investigation.
Posted on: 13/07/2022
I saw one of the clinical nurses Sarah who was very knowledgeable, effficient and I felt she listened to me.
Posted on: 12/07/2022
Because my Doctor takes the time to listen to my complaint and react accordingly
Posted on: 11/07/2022
I was seen by a doctor who seemed interested in me and my condition. Instead of a person I couldn't really make contact with on the phone.
Posted on: 11/07/2022
