Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
| Month / Year | Very good | Good | Neither good nor poor | Poor | Very Poor | Don't Know |
|---|---|---|---|---|---|---|
| Jan 2023 | 59 | 6 | 0 | 0 | 3 | 0 |
| Feb 2023 | 79 | 12 | 1 | 0 | 3 | 2 |
| Mar 2023 | 91 | 11 | 3 | 1 | 3 | 1 |
| Apr 2023 | 67 | 10 | 2 | 0 | 3 | 1 |
| May 2023 | 68 | 15 | 2 | 3 | 1 | 0 |
| Jun 2023 | 102 | 9 | 2 | 0 | 0 | 0 |
| Jul 2023 | 95 | 13 | 4 | 1 | 1 | 0 |
| Aug 2023 | 91 | 7 | 0 | 1 | 0 | 0 |
| Sep 2023 | 180 | 15 | 8 | 2 | 3 | 3 |
| Oct 2023 | 158 | 22 | 3 | 2 | 1 | 0 |
| Nov 2023 | 130 | 11 | 4 | 0 | 3 | 0 |
| Dec 2023 | 23 | 7 | 0 | 0 | 0 | 0 |
Patient feedback
We asked the question:
Why did you choose that response?
Deidre was a lovely nurse, easy to talk to, made you feel relaxed
Posted on: 05/12/2023
Easy to book flu jab, great to get text confirmation and reminder, only waited one or two minutes after arrival and appointment was quick too. And I felt no pain! Thank you John!
Posted on: 05/12/2023
Because Dr Taylor contacted me and asked me to come and see her as she was concerned about my condition. She treated me with kindness and listened to me.
Posted on: 30/11/2023
I felt heard and supported. The nurse I saw (Kay) was able to give me the right support and was flexible - enough to identify that, although I had booked in the wrong appointment, she was still able to help me and had a friendly and efficient demeanour.
We discussed my worries, concerns and she gave me clear updates.
I know what my next steps are and it was not rushed.
She was very professional, knowledgeable, clear about what she could do and what other professionals could help me with.
Posted on: 30/11/2023
Dr seerha was an absolute legend so was Sharon thanks for your help
Posted on: 29/11/2023
Deidre is lovely & puts you at ease
Posted on: 29/11/2023
Dr. Aleksejeva is the Best GP!
Posted on: 28/11/2023
Excellent staff, the doctor was very informative and friendly. The nurse was very caring and helpful.
Posted on: 26/11/2023
Positive experience and good service staff was friendly knowledgeable and caring
Posted on: 25/11/2023
Because Dr Alexseva
Knows what a patient needs.
Posted on: 24/11/2023
Dr Bowers as usual is always attentive and sympathetic to concerns one may have.
Posted on: 24/11/2023
At Ching Way Medical Center they are such a lovely bunch of people. A lovely welcome & very respectfully.
Posted on: 24/11/2023
I'm new at this surgery & I found the staff very helpful & friendly, the advice given to me was clear & concise. This made me feel at ease
Posted on: 23/11/2023
This visit was professional confident, very informative, listened explaining as we went along very personable I felt relaxed, understood and came away feeling positive going forward, thank you Dr Adio.
Posted on: 22/11/2023
becase deirdre is very polite and friendly
Posted on: 22/11/2023
Dr Kang was very helpful a really nice doctor that you can talk to
Posted on: 22/11/2023
Receptionist was friendly and welcoming. Appointment was on time. Doctor Taylor greeted and asked how ı was. She was friendly and understanding and listened to my problems, did relevant examination and referred me to relevant specialist clinic. She took her time and didn't rush me.
Posted on: 22/11/2023
The nurse Catherine was very thorough in reviewing my diabetes blood tests ,weight blood pressure etc.
We where able to review my health and referred me to cardiology .
As always a thorough helpful and professional service from Doctors and Nurses
Posted on: 18/11/2023
Nurse Deirdre at chingway was brilliant very informative and helpful
Posted on: 14/11/2023
Maria was professional and friendly and put me at ease. As was her colleague that also assisted. The lady on reception was also extremely helpful and discreet. Exactly what you need when you are feeling nervous!
Posted on: 14/11/2023
In all my years of going to see a GP I have never come across such a kind, caring and thorough Dr. Dr Debbo at Chingway medical centre was like a breath of fresh air. I didn’t feel rushed and felt that he genuinely cared about my health.
Posted on: 09/11/2023
The nurse was super friendly and compassionate with my fears. Totally put me at ease.
Posted on: 09/11/2023
Seen quickly and dealt with efficiently by Nurse John who is always very pleasant
Posted on: 08/11/2023
I was seen on time, and all the staff were very friendly and polite.
Posted on: 07/11/2023
The high level of professional support given by Nurse John Sohail and, unexpectedly, Dr Phil Koczan. An issue came to light during what was to have been a routine appointment and I was given the very best support, care and treatment. Cannot thank them enough for their much needed kindness.
Posted on: 04/11/2023
A fantastic service from start to finish. I got a reminder text, which I needed and got notification in time for me to attend. All the staff that spoke to was very polite and helpful and made me feel at ease. The nurse that I saw and carried out the tests was again very helpful and had a great way about her and gave some good advice in a way that was not preaching or condescending. Fantastic service! 11/10.
Posted on: 01/11/2023
Service was fantastic was greeted with a smile and my name and when i entered the room i was ask questions about myself and of course nurse Catherine took it from there and explained everything to me and told me whats going to happened from thereon, was happy but not to concern . All and all everything went well .
Thank you
Nurse Catherine
Posted on: 31/10/2023
I think in these difficult times the staff at Churchill healthcare do their very best to accommodate patients. I suspect the general publics conceptions of a declining service are very often proved wrong. The care and attention I have personally received was kind, professional, quick and above all friendly.
The telephone conversation I had with Dr K... was very reassuring. This was followed up with a very thorough face to face appointment. I was left felling that my health was important, not only to me but to my Doctor as well. Thank you Dr K... and to all the staff at Churchill and Chingway. Being kind and friendly to a worried or sick person can be the first step to recovery.
Posted on: 27/10/2023
The doctor I saw, was on time very pleasant and knowledgable, taking time to explain and answer questions
Posted on: 26/10/2023
The service in this practice has improved immeasurably in the last 5 years. We'll done to everyone.
Posted on: 25/10/2023
First time i have been to this clinic. The staff were friendly and caring. Procedure was quick and i was made to feel at ease while this was being done. I would definitely recommend this clinic to others
Posted on: 24/10/2023
Nurse Deidre is always very warm, welcoming and exceptionally professional.
Posted on: 24/10/2023
Very friendly and explained everything to me
Posted on: 24/10/2023
Nurse Sarah was really good attentive to patients. She gave good advice and made very useful suggestions.
Sarah appeared to have time and patience for people.
Posted on: 24/10/2023
Excellent service. Quality & efficient care given in a calm , relaxing environment.
Posted on: 24/10/2023
I was well supported with help health and security. Good communication. Patients. Time and listener. Thank you
Posted on: 21/10/2023
It has been a very long time since I had face to face appointment with a GP
It was nice talking to the doctor about all my health issues and discussed a plan to get them treated ,
The doctor was very nice , understanding , taking time to lessen me , sometimes all what patients need is a face to face conversation and reassurance from doctors that they actually care this cannot be achieved over the phone
Posted on: 18/10/2023
As a patient, I clearly look for professional competence, answers to my questions, and a friendly interaction with medical staff. I found all this in my recent visit to Churchil.
Regards.
Posted on: 18/10/2023
Nurse Catherine made me feel comfortable during the appointment
Posted on: 18/10/2023
Saw nurse Deirdre she is always do helpful and kind
Posted on: 18/10/2023
I have had a very good experience with all staff both at Ching Way Medical Centre and Churchill Practices.
I have been looked after by both practices over the years and I can say my health has been throughly checked and looked into.
I have recommended my family and anyone whom is new to the area.
I am currently being sent to specialits as I have been recently diagnosed with cysts on my pancreas not too nice,but if it wasnt for my gp this would have gond unnoticed and undiagnosed.
So I thank all staff for this from receptionists to office to gps, without them I dont know where id be.
Exceptional service and a massive thank you.
Posted on: 17/10/2023
Because the service from Nurse John was excellent.
I only wish the service to see a Doctor was as good.
Posted on: 17/10/2023
The GP Dr Singer was just fantastic confident and explained everything he was going to do before giving me a steroid injection into the palm of my hand/finger which I must say has worked brilliantly,
Thank you Dr Singer.
Posted on: 13/10/2023
The two members of staff were friendly and very professional.
Posted on: 12/10/2023
Doctor was easy to talk to and very clear with her advice & instructions
Posted on: 12/10/2023
The nurse was lovely and reassuring. She put me at ease and my appointment was quick and easy.
Posted on: 12/10/2023
John was on time and very efficient applying my flu vaccination
Posted on: 05/10/2023
The doctor was really supportive and helpful
Posted on: 05/10/2023
Arrived early and both my wife and I were seen straight away. Very friendly ladies.
Posted on: 03/10/2023
I m very happy about everything from reception team to the dr, everyone is very kind and very helpful and they are trying their best.very professional,I m very happy
Posted on: 28/09/2023
The staff were nice the appointment was on time and the nurse was very thorough.
Posted on: 28/09/2023
Everytime I have gone to see or have a phone consultation the receptionists and the doctors at both Ching Way and Churchill Medical Practice are exceptional,they all go above and beyond.
I know the problems that everyone faces but they are really outstanding.
I have a new medical problem now with my pancreas and they are there for me, they cant do any better or give a better service to me and my family.
I cant thank them enough right now.
Posted on: 27/09/2023
Its a good practice very professional
Posted on: 26/09/2023
From arrival at Churchill Medical Centre, I was delt with in a friendly and professional manner.
Posted on: 26/09/2023
Grateful to have had the appointment especially as doctors were on strike yesterday..
Posted on: 22/09/2023
I came for a flu jab. I did not have to wait long and was happy with the care I received .
Posted on: 21/09/2023
The Doctor was very helpful and listened to me.
Posted on: 21/09/2023
I felt nurse catherine and the Dr were very kind professional and understanding, they explained the procedure and talked me through. Made me feel at ease.
Posted on: 20/09/2023
The receptionist Coral was very friendly and happy. The nurse i saw was very nice and was easy to talk to.
Posted on: 19/09/2023
Nurse Catherine has always been very lovely. She's reassuring, calm and comforting. She explained everything well and was very gentle!
Posted on: 17/09/2023
The nurse Catherine was probably the most wonderful NHS representative I have ever met . So caring and knowledgable and simply made me feel so comfortable . I felt as if I could talk to her about anything and she listened and was super helpful . Honestly one of the best visits and I strongly recommend her . Wish everyone was this good !
Posted on: 16/09/2023
The nurse was nice and friendly ,and gave me all the information I needed to know .
Posted on: 08/09/2023
I completed an econsult and received a telephone consultation same day. The doctor was able to send a prescription to my nominated pharmacy and book a nurse and physiotherapy consultation appointments for me for the same week and these took place seemlessly, both were professional and friendly. The doctor will review the results and call me back a week after my first appointment. I have not had to wait the lengthy waiting times reported and I am very grateful.
Posted on: 08/09/2023
John was very nice
Posted on: 05/09/2023
Nurse Sarah was very friendly, helpful and tried her best to help me
Posted on: 05/09/2023
The receptionist was very helpful ,dr explained everything in great detail.
Posted on: 05/09/2023
John is very kind and such a pro, his looked after my sons and myself very well with his immunisations and with my skin tag removal
Fantastic guy
Thankyou all
Posted on: 01/09/2023
My appointment was on time. The staff members were kind, from the reception to the main appointment with nurse Berni.
Posted on: 01/09/2023
Sarah was very approachable and personable. Brilliant service.
Posted on: 30/08/2023
As usual Bernie was very professional, interestedbin me and explained ehat the vaccine was about and its possible effects.
I wS zleo seen close ho.my appointment time.
Posted on: 23/08/2023
I felt I was listened to and asked questions that resulted in a proper discussion on how to proceed.
Posted on: 22/08/2023
The GP I spoke to was very patient and I was able to express myself confidently.
Posted on: 22/08/2023
The lady that saw me was very kind and friendly
Posted on: 19/08/2023
I was seen on time the first time @ ching way medical center.
Posted on: 18/08/2023
Nurse Berni was very informative and caring. A very good experience
Posted on: 17/08/2023
Surgery staff is always helpful and very attentive. I receive the care I needed.
Posted on: 17/08/2023
Overall a good experience- Seen to on time, friendly, satisfactory dealt with the main purpose of the visit. Will happily use this service again.
Posted on: 17/08/2023
Friendly staff
Posted on: 17/08/2023
Always know you’re in good hands with Nurse John! Caring, efficient and professional.
Posted on: 16/08/2023
Very helpful with any problems if we have health concerns and going the extra mile to find to resolve the problem.
Posted on: 14/08/2023
Sharon is so nice quick and can ask her anything she always does her best to help.
Posted on: 13/08/2023
My doctor welcomed me and supported me well. She She explained to me what I need to do step by step.
Posted on: 05/08/2023
Doctor took my concerns seriously and was understanding
Posted on: 05/08/2023
Very efficient and friendly member of staff, nurse Sarah
Posted on: 05/08/2023
John is one of the best nurses you could have in the business very thoughtful, very understanding and has a lot of time for you. Excellent service
Posted on: 05/08/2023
Very nice nurse, was very helpful
Posted on: 03/08/2023
Got an appointment to see the nurse the same week, didn’t have to wait long on the day. Nurse Catherine was friendly, professional and informative.
Posted on: 29/07/2023
Dr Kumar was very approachable, she listened and I found her kind. I was able to openly discuss treatment options and she was very informative and helpful.
Posted on: 26/07/2023
Very professional and very informative. Ensured that I was aware of the process and that I was comfortable. Did not rush me at all and I felt reassured.
Posted on: 26/07/2023
It was a Friendly and relaxing experience
Posted on: 24/07/2023
Nurse John is always so good! Sympathetic, understanding, supportive and professional.
Posted on: 22/07/2023
My nurse Sarah was very friendly and helpful
Posted on: 22/07/2023
I saw Deidre and she was a real credit to her profession and you are lucky to have her as one of your staff . I got very upset due to the loss of my husband and although I was only there for a blood pressure test she was kind and compassionate towards me .
Posted on: 20/07/2023
Deirdre was extremely helpful and accomdatating. She made the experience fun and engaging.
Posted on: 20/07/2023
Dr Barry was friendly & relaxed. He listened carefully, didn’t show he was in any hurry (even if he was!), he gave practical advice re my issues & agreed it was logical to refer me for an X-ray. I was worried I’d taken up too much time but found that he’d dealt with 4
Issues in 10mins! Excellent Dr
Posted on: 19/07/2023
The practice is always helpful and friendly
Posted on: 14/07/2023
Pleasant and efficient service by nurse throughout
Posted on: 13/07/2023
Informative, friendly, caring
Posted on: 12/07/2023
Kim on reception helped me by sorting out an appointment for me quicker than expected. Thank you Kim
Posted on: 12/07/2023
Sarah was very professional and friendly
Posted on: 07/07/2023
Staff was friendly, helpful and thorough. Very approachable.
Posted on: 07/07/2023
Doctor listened and explained everything thoroughly, in a nice non rushed way
Posted on: 06/07/2023
The nurse remembered me from earlier this year , it nice to see
She took the time to read my notes. She spent time with me and did not rush me to get me out. I always had good treatment from this practice. As number of my client complained about the practice that they attend.
Posted on: 04/07/2023
Good and informative face to face appointment, I find it easy to share my concerns, clinician alway very professional, and give time for me to talk. Always feel positive after this appointment.
Posted on: 03/07/2023
John is an excellent nurse in providing care and attention with my type2 diabetes
Posted on: 01/07/2023
Because my diabetic nurse John was very professional.
Posted on: 01/07/2023
Catherine was very professional and put me at my ease. She explained everything that she was going to do and even gave details for aftercare
Posted on: 28/06/2023
I was seen 5min after my appointment time. Reception staff were very warm and welcoming.
I visited the nurse for a routine smear test, she made me feel very relaxed and put me at ease.
Posted on: 28/06/2023
I had a warm and friendly welcome and felt relaxed and at ease as everything was explained really clearly to me. I was reassured with the answers to the questions I had and left feeling positive and upbeat about my new medication. All in all I had a great positive experience. Thankyou!!
Posted on: 24/06/2023
Sarah the practice nurse was very thorough, giving clear explanations very professional and excellent skills in communicating with me I left feeling reassured and confident.
Posted on: 22/06/2023
My experience of having a health check by the lovely nurse Berni was interesting and she was very attentive and thoroughly examined me and explained everything in detail. It was generally a very pleasant and enjoyable appointment.
Posted on: 22/06/2023
Nurse Deirdre is lovely. So professional and friendly and I have always preferred to have my appointments with her.
Posted on: 22/06/2023
John the nurse was very nice to us and we finished our appointment on time.
Posted on: 21/06/2023
I feel listened to and cared for, I also feel I can come back with any concerns I may have.
Posted on: 21/06/2023
GP listened and paid attention to what i had to say. He was sympathetic and gave me good advice.
Posted on: 21/06/2023
Received an extremely good care from the Dr I saw on that day. Dr Hamid was polite, well informed, understanding and very professional.
I will give 100% for the way she attended to me.
Posted on: 20/06/2023
The nurse John is extremely professional friendly and caring in his approach. As a patient I feel relaxed and at ease in his care.
Posted on: 17/06/2023
Because Dr Kumar (probably spelt wrong) was so kind and understanding, nothing was to much trouble for her and she made you feel she really wanted to help you however long it took her, she was perfect and couldn't have been better. Patricia Winter
Posted on: 14/06/2023
Customer service was excellent
Posted on: 14/06/2023
I had received excellent customer service
Posted on: 14/06/2023
Very nice ladies at the desk ,
The nurse who done my smear was very caring
Posted on: 10/06/2023
Sarah the nurse was very informative
Posted on: 10/06/2023
I went to the doctor office saw the doctor and he was very helpful giving me information and instructions about my symptoms. Thank you
Posted on: 07/06/2023
The doctor was very welcoming and thorough He explained everything fully to me
Posted on: 07/06/2023
Appointment was almost on time, nice friendly doctor who listened to my concerns and acted on them. Got an hospital appointment next day
Posted on: 06/06/2023
The appointment was on time. The explanation on how to use my new medication was very useful and clear. They were kind and caring.
Posted on: 03/06/2023
Everything was a positive experience
Posted on: 02/06/2023
Nurse catherine is very proffesional and caring, she explains everything clearly
Posted on: 01/06/2023
The nurse, Sarah was really nice and very professional. She communicated well with me, kept apologising about the situation with their network. I felt so good about the service I received yesterday.
Posted on: 17/05/2023
Very reassuring as always doctor listened and didnt rush my appointment very happy with the service provided
Posted on: 17/05/2023
Sarah was lovely to me and I could tell she genuinely cared. She explained everything I needed to know.
Posted on: 11/05/2023
Efficiency and compassion, excellent service by all at Chingway Health Service
Posted on: 06/05/2023
I had a wonderful experience with my last consultation, verry professional and accurate! Thank you!
Posted on: 03/05/2023
I had an appointment with Sharon the nurse.
Sharon was so helpful and understanding regarding my concerns and health moving forward.
I left the surgery feeling optimistic and upbeat with improving my health for the future.
Posted on: 29/04/2023
Dr Rogers is an exceptionally caring lady, she listens and takes notice of what I was experiencing and went out of her way to help me. I am very grateful to her as not all Doctors show as much concern and care.
Posted on: 28/04/2023
Seen on time - Nurse John was very professional and accommodating.
Posted on: 15/04/2023
Dr Batchelor has a good manner, is patient, thorough, knowledgeable, puts you at ease.
Posted on: 08/04/2023
I received a call back from my GP very promptly who then was very accommodating and patient whilst I provided the details required. The call was followed up by an in person check in the following morning so all very prompt and responsive.
I would also like to thank Dr Kumar for being so kind, understanding and patient…very compassionate and empathetic care.
Posted on: 06/04/2023
The nurse was very friendly and had a great sense of humour. She made me feel very comfortable.
Posted on: 06/04/2023
I will highly recommend they team are really helpful and friendly welcoming!
Posted on: 05/04/2023
The lady who checked us in at reception was helpful and friendly and Nurse John is fantastic as always, he is always patient and reassuring with apprehensive children who are getting their vaccinations!
Posted on: 05/04/2023
Doctor listened to my input was helpful and showed empathy. Most importantly looked at me while we spoke and advised me about medications I had been taking previously.
Posted on: 04/04/2023
Receptionist and nurse were both very nice
Posted on: 04/04/2023
Nurse Sarah was friendly and chatty to put me at my ease before my blood pressure check
She was also professional in explaining the process
Posted on: 02/04/2023
Very quick appointment with friendly staff over the phone.
Nurse Sharon was lovely and very thorough.
Posted on: 11/03/2023
Geat experience and knowledge from Catherine about my diabetes and blood pressure
Posted on: 28/02/2023
Nurse Catherine is consistory patient and attentive on every visit. She calms me down every time ahead of Prostap injection.
Posted on: 28/02/2023
Receptionist were welcoming.
The Nurse is very polite and gentle, explained all the immunisations. Went the extra mile by showing us the expiry dates even though she did not need to!
Posted on: 18/02/2023
Dr Kuma has been very friendly and professional.
Also, the speed of seeing us has improved at the clinic.
Thank you.
Posted on: 18/02/2023
My doctor was very understanding and thorough
Posted on: 17/02/2023
Quality of service is superb. Im happy and satisfied. Well done.
Posted on: 17/02/2023
I was very happy with my Consultation. The doctor was thorough in her examine and advice and I was happy with the treatment prescribed .
Posted on: 16/02/2023
Called in right away, Catherine was very clear and professional so things are moving forward
Posted on: 16/02/2023
Lovely caring dedicated Nurse (Bernie) who did my 40+ Health Check MOT and GP (Alistair) who did a thorough investigation into my chronic headache / neck stiffness / chest pain for almost a week.
Posted on: 16/02/2023
Absolutely love Deidre, she is fantastic and an asset to your doctors surgery. I’m always happy when I’m able to see her
Posted on: 15/02/2023
Because the doctor was very kind and helpful. She made me feel better.
Posted on: 14/02/2023
Appt on time and very efficient staff very professional and nurse Catherine a fantastic member of staff and the team
Posted on: 14/02/2023
Perfect. Great attention to detail including dealing with my concerns outside of my diabetic check. Thorough with a great bedside manner
Posted on: 14/02/2023
The nurse was pro- active she came out from the room five minutes prior to my appointment and approached me while I was queuing up to go to the receptionist.
Then I went straight in the nurse consultation room.
Posted on: 09/02/2023
Because the pharmacist was patient, kind and efficient
Posted on: 11/01/2023
Could not find one fault all staff and doctors are very accommodation and very friendly
Posted on: 11/01/2023
The Doctor was friendly, I went for my son’s 1year injection
Posted on: 10/01/2023
Seen promptly and Sarah was lovely.
Posted on: 06/01/2023
Good clear communication, for example information regardung side effects and how to deal with it.
There was also an interest shown regarding my other medical issue(diabetese)
Posted on: 05/01/2023
Very helpful above and beyond line of duty....
Posted on: 18/12/2022
A warm and comfortable presence and very reassuring
Posted on: 13/12/2022
It was very informative and Nurse Sarah was really good and explained clearly through all the health checks done and provided information specific to my health needs which was benficial.
Posted on: 12/12/2022
Nurse John is so caring, friendly and approachable. Alway ensures are needs are met. Thank you
Posted on: 09/12/2022
Speedy and polite service. Very grateful to Churchill at every appointment.
Posted on: 09/12/2022
Everyone is always lovely and the surgery generally has always been great for me and my children. Thank you!
Posted on: 11/11/2022
Nurse John is incredibly efficient
Posted on: 08/10/2022
Having been with with Churchill medical centre for 25yrs i have always been very happy with the help and advice i have received.
Posted on: 29/09/2022
Professional service and I felt comfortable and safe speaking to the nurse
Posted on: 29/09/2022
Although spent a long time on the line trying to get an appt, once spoke to someone had a v quick response from staff and GP. Gp very thorough and communicated well. When left documentation with reception I was informed via text when they were ready.
Posted on: 28/09/2022
Dr Taylor was amazing. She took her time and was also very thorough. Fantastic experience as always thank you
Posted on: 28/09/2022
We were given appointment promptly the same day. The doctor was very polite and examined my son. Prescribed medication.
Overall very happy with professionalism of the doctor.
Posted on: 26/09/2022
GP had an excellent manner and was very thorough and helpful.
Posted on: 18/09/2022
Saw Sarah the nurse very good appointment
Went over my blood pressure clearly
Thank you you wonderful
Sarah
Posted on: 16/09/2022
The nurse that carried out my appointment was good and carried out my checks well.
Posted on: 12/09/2022
In on time. Very helpful receptionist. Blood pressure test and a good helpful chat with Medic who gave me some good advice on hydration and diet. Came out a lot happier than when I went in.
Posted on: 10/09/2022
Signing process was quick
Warm friendly and helpful staff at reception
Dr Batchelor came out and greeted me
My concerns and views were listen to and o didn’t feel rushed.
I felt safe with GP
Posted on: 07/09/2022
My doctor surgery is very good prompt I have no complaints about the surgery or People
Posted on: 07/09/2022
Saw Sharon for a routine check, she was very friendly, professional and reassuring.
Posted on: 16/08/2022
Nurse Sharon took time to listen to me and very helpful (giving tips) on good health.
Posted on: 15/08/2022
The Nurse was very professional, and provided a very good service.
Posted on: 13/08/2022
The male nurse yesterday it was very polite and explains everything as well
Posted on: 13/08/2022
Quick friendly and efficient
Posted on: 12/08/2022
I had a great experience, the nurse and doctor I saw were both amazing help. They were very professional and made me feel extremely comfortable.
Posted on: 21/07/2022
Very helpful and friendly checked B/P high weight Blood test
Posted on: 19/07/2022
I had my NHS health check in 14/97/2022. It was done with Henna Khanan she was very professional and explained everything clearly to me.
Realised need to change my lifestyle
Posted on: 17/07/2022
I chose this option because the nurse I saw (Bernie) was extremely efficientabd professional in the was she dearth
with my appointment.
Posted on: 16/07/2022
The physio was brilliant
Posted on: 15/07/2022
Nurse Catherine was very polite, professional, friendly and made me free at ease.
Posted on: 14/07/2022
The appointment was given within a reasonable timeframe. The Doctor listened attentively and showed that she took my concerns seriously. The Doctor prescribed medication to help with the issue and also made a referral to ENT for further investigation.
Posted on: 13/07/2022
I saw one of the clinical nurses Sarah who was very knowledgeable, effficient and I felt she listened to me.
Posted on: 12/07/2022
Because my Doctor takes the time to listen to my complaint and react accordingly
Posted on: 11/07/2022
I was seen by a doctor who seemed interested in me and my condition. Instead of a person I couldn't really make contact with on the phone.
Posted on: 11/07/2022
We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.