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Privacy Notices
Churchill Medical Centre has taken measure to comply with the new General Data protection Regulation ('GDPR', Regulation (EU) 2016/679) which has come into effect on the 25th May 2018.
Privacy Notice
How we use your medical records. Important information for patients
- This practice handles medical records in-line with laws on data protection and confidentiality.
- We share medical records with those who are involved in providing you with care and treatment.
- In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
- We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
- Calls are recorded for training and monitoring purposes.
- You have the right to be given a copy of your medical record.
- You have the right to object to your medical records being shared with those who provide you with care.
- You have the right to object to your information being used for medical research and to plan health services.
- You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.
Data Protection and Call Recording Notice
At Churchill Medical Centre, we are committed to providing the highest quality of care to our patients. As part of our continuous efforts to enhance our services, please be advised that calls made to and from our practice may be recorded for training and quality assurance purposes.
The recordings are securely stored and accessible only to authorised personnel. These recordings assist us in ensuring that our team consistently maintains the highest standards of professionalism, accuracy, and patient care. Additionally, they help us identify areas for improvement and enhance the training of our staff.
Rest assured that the information shared during these calls is treated with the utmost confidentiality and in accordance with data protection regulations. Personal information is carefully handled, and any recorded data is subject to the same stringent privacy and security measures as other patient information.
If you have any concerns about the recording of your calls or the protection of your data, please feel free to discuss this with our team. Your privacy and peace of mind are of paramount importance to us, and we are here to address any questions you may have.
How your information is used for medical research and to measure the quality of care
Medical research
Churchill Medical Centre shares information from medical records:
- to support medical research when the law allows us to do so, for example to learn more about why people get ill and what treatments might work best;
- we will also use your medical records to carry out research within the practice.
This is important because:
- the use of information from GP medical records is very useful in developing new treatments and medicines;
- medical researchers use information from medical records to help answer important questions about illnesses and disease so that improvements can be made to the care and treatment patients receive.
We share information with the following medical research organisations with your explicit consent or when the law allows:
- CPRD – Clinical Practice Research Datalink
- National Diabetes Audit
- ACR project for patients with diabetes (and/or other conditions)
You have the right to object to your identifiable information being used or shared for medical research purposes. Please speak to the practice if you wish to object.
Checking the quality of care - national clinical audits
Churchill Medical Centre contributes to national clinical audits so that healthcare can be checked and reviewed.
- Information from medical records can help doctors and other healthcare workers measure and check the quality of care which is provided to you.
- The results of the checks or audits can show where hospitals are doing well and where they need to improve.
- The results of the checks or audits are used to recommend improvements to patient care.
- Data are sent to NHS Digital a national body with legal responsibilities to collect data.
- The data will include information about you, such as your NHS Number and date of birth and information about your health which is recorded in coded form - for example the code for diabetes or high blood pressure.
- We will only share your information for national clinical audits or checking purposes when the law allows.
- For more information about national clinical audits see the Healthcare Quality Improvements Partnership website or phone 020 7997 7370.
- You have the right to object to your identifiable information being shared for national clinical audits. Please contact the practice if you wish to object.
We are required by law to provide you with the following information about how we share your information for medical research purposes.
Data Controller contact details | Churchill Medical Centre 1 Churchill terrace Chingford E4 8DG |
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Data Protection Officer contact details | Dr P J Koczan Tel: 020 8430 7020 |
Purpose of the processing | Medical research and to check the quality of care which is given to patients (this is called national clinical audit). |
Lawful basis for processing | The following sections of the GDPR mean that we can use medical records for research and to check the quality of care (national clinical audits) Article 6(1)(e) – ‘processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller’. For medical research: there are two possible Article 9 conditions. Article 9(2)(a) – ‘the data subject has given explicit consent…’ Article 9(2)(j) – ‘processing is necessary for… scientific or historical research purposes or statistical purposes in accordance with Article 89(1) based on Union or Member States law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and interests of the data subject’. To check the quality of care (clinical audit): Article 9(2)(h) – ‘processing is necessary for the purpose of preventative…medicine…the provision of health or social care or treatment or the management of health or social care systems and services...’ |
Recipient or categories of recipients of the processed data | For medical research the data will be shared with : CPRD – Clinical Practice Research Datalink and National Diabetes Audit |
Rights to objec and the national data opt-out | You have a right to object under the GDPR and the right to ‘opt-out’ under the national data opt-out model. The national data opt-out model provides an easy way for you to opt-out of: information that identifies you being used or shared for medical research purposes and quality checking or audit purposes. Please contact the practice if you wish to opt-out. To opt-out of your identifiable information being shared for medical research or to find out more about your optout choices please go to NHS Digital’s website phone number for general enquires 0300 303 5678 |
Right to access and correct |
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Retention period | GP medical records will be kept in line with the law and national guidance. Information on how long records are kept can be found by clicking here or speak to the practice. |
Right to complain | You have the right to complain to the Information Commissioner’s Office. If you wish to complain please click here to visit the website or call the helpline 0303 123 1113 |
Legal Requirements For Data Sharing
How your information is shared so that this practice can meet legal requirements
The law requires Churchill Medical Centre to share information from your medical records in certain circumstances. Information is shared so that the NHS or Public Health England can, for example:
- plan and manage services;
- check that the care being provided is safe;
- prevent infectious diseases from spreading.
We will share information with NHS Digital, the Care Quality Commission and local health protection team (or Public Health England) when the law requires us to do so. Please see below for more information.
We must also share your information if a court of law orders us to do so.
NHS Digital
NHS Digital is a national body which has legal responsibilities to collect information about health and social care services.
- It collects information from across the NHS in England and provides reports on how the NHS is performing. These reports help to plan and improve services to patients.
- This practice must comply with the law and will send data to NHS Digital, for example, when it is told to do so by the Secretary of State for Health or NHS England under the Health and Social Care Act 2012.
- More information about NHS Digital and how it uses information can be found on their website
Care Quality Commission (CQC)
- The CQC regulates health and social care services to ensure that safe care is provided.
- The law says that we must report certain serious events to the CQC, for example, when patient safety has been put at risk.
- For more information about the CQC please visit their website
Public Health
- The law requires us to share data for public health reasons, for example to prevent the spread of infectious diseases or other diseases which threaten the health of the population.
- We will report the relevant information to local health protection team or Public Health England.
- For more information about Public Health England and disease reporting please visit their website
We are required by law to provide you with the following information about how we handle your information and our legal obligations to share data.
Data Controller contact details | Churchill Medical Centre 1 Churchill Terrace Chingford E4 8DG |
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Data Protection Officer contact details | Dr P Koczan Tel: 020 8430 7020 |
Purpose of the processing | Compliance with legal obligations or court order. |
Lawful basis for processing | The following sections of the GDPR mean that we can share information when the law tells us to. Article 6(1)(c) – ‘processing is necessary for compliance with a legal obligation to which the controller is subject…’ Article 9(2)(h) – ‘processing is necessary for the purpose of preventative…medicine…the provision of health or social care or treatment or the management of health or social care systems and services...’ |
Recipient or categories of recipients of the processed data |
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Rights to object and the national data opt-out |
There are very limited rights to object when the law requires information to be shared but government policy allows some rights of objection as set out below. NHS Digital
To opt-out or to find out more about your opt-out choices please go to NHS Digital’s website
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Right to access and correct |
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Retention period | GP medical records will be kept in line with the law and national guidance. Information on how long records are kept can be found by clicking here or speak to the practice. |
Right to complain | You have the right to complain to the Information Commissioner’s Office. If you wish to complain please visit their website or call the helpline 0303 123 1113 |
National Screening Programme
The NHS provides national screening programmes so that certain diseases can be detected at an early stage.
- These screening programmes include bowel cancer, breast cancer, cervical cancer, aortic aneurysms and a diabetic eye screening service.
- The law allows us to share your contact information with Public Health England so that you can be invited to the relevant screening programme.
- More information can be found on the Government's website or speak to the practice
We are required by law to provide you with the following information about how we handle your information in relation to our legal obligations to share data.
Data Controller contact details | Churchill Medical Centre 1 Churchill Terrace Chingford E4 8DG |
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Data Protection Officer contact details | Dr P Koczan Tel: 020 8430 7020 |
Purpose of the processing |
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Lawful basis for processing | The following sections of the GDPR allow us to contact patients for screening. Article 6(1)(e) – ‘processing is necessary…in the exercise of official authority vested in the controller...’’ Article 9(2)(h) – ‘processing is necessary for the purpose of preventative…medicine…the provision of health or social care or treatment or the management of health or social care systems and services...’ |
Recipient or categories of recipients of the processed data |
The data will be shared with:
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Rights to object | For national screening programmes: you can opt so that you no longer receive an invitation to a screening programme. See the government's website or speak to your practice. |
Right to access and correct |
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Retention period | GP medical records will be kept in line with the law and national guidance. Information on how long records can be kept can be found on the NHS Digital Website or speak to the practice. |
Right to complain | You have the right to complain to the Information Commissioner’s Office. If you wish to complain please go to the ICO website or call the helpline 0303 123 1113 |
Data we get from other organisations | We receive information about your health from other organisations who are involved in providing you with health and social care. For example, if you go to hospital for treatment or an operation the hospital will send us a letter to let us know what happens. This means your GP medical record is kept up-to date when you receive care from other parts of the health service. |